Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Benzel-Busch Motor Car
Englewood, NJ
4,620 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,620 reviews
September 28, 2019
Flat tire While driving my daughter to school got signal that had a flat tire. I called the dealership and they said come right in. The service associate was a While driving my daughter to school got signal that had a flat tire. I called the dealership and they said come right in. The service associate was amazing. More
by Twoshae18
September 27, 2019
Excellent service Scott Bateman was efficient and kept me up to date on service appreciated loaner provided Car was delivered clean and in superb condition despite th Scott Bateman was efficient and kept me up to date on service appreciated loaner provided Car was delivered clean and in superb condition despite the rain More
by Mvl
Employees Worked With
Scott Bateman
September 27, 2019
Excellent Service Drop off, getting loaner car, and pick up all very efficient and smooth. Work on malfunctioning traffic reporting in GPS navigation solved the proble Drop off, getting loaner car, and pick up all very efficient and smooth. Work on malfunctioning traffic reporting in GPS navigation solved the problem. Very professionally run service department. More
by RAM
Employees Worked With
Dave Tangen
September 26, 2019
Best ever experience Michael was exceptionally knowledgeable and accommodating. He not only matched our budgetary needs, he also insured the car matched our expectations. Michael was exceptionally knowledgeable and accommodating. He not only matched our budgetary needs, he also insured the car matched our expectations. The delivery process was meticulously performed, making sure all aspects of the car were explained. Everyone from upper management, sales, and delivery made sure we felt comfortable, and took the time to explain everything. More
by aljst
September 25, 2019
Always excellent service!!! Customer service is always excellent. Very courteous and professional and fast! I am always kept up to date on the status of my car’s service and wai Customer service is always excellent. Very courteous and professional and fast! I am always kept up to date on the status of my car’s service and wait time. Also the lounge area is amazing! Coffee, bagels, yogurt, sandwiches!! More
by johnny tremendous
Employees Worked With
Harold.
September 25, 2019
Amazing From Start to finish I received everything I needed and wanted. The price was negotiated in a mater of hours. Jason was so easy to deal with. The t From Start to finish I received everything I needed and wanted. The price was negotiated in a mater of hours. Jason was so easy to deal with. The trade I was giving in was a price that was fair. Matt was on top of all the paperwork and delivery. Scott in financing was very helpful and I even bought another 2 years on the warrantee. I have tried to deal with other Mercedes dealerships and Benzel by far is the best. I have purchased cars in 5 years and everything was always smooth. More
by Steve
Employees Worked With
Jason Burgoyne, Scott Raymond, Matthew Beyer
September 24, 2019
Exceptional Dealership This was my first experience with Benzel Busch and I was very very impressed. My salesman Frank was professional and went out of his way to make sure This was my first experience with Benzel Busch and I was very very impressed. My salesman Frank was professional and went out of his way to make sure my purchase went fast and smooth. Everyone I dealt with the day of my purchase went perfect. I cannot say enough about the employees at Benzel Busch. More
by Aamorosi
September 23, 2019
Yearly service top class Chris huling is great. very professional and efficent Kept me informed all the way Top class When I came in loaner car ready fast service Chris huling is great. very professional and efficent Kept me informed all the way Top class When I came in loaner car ready fast service More
by Ash
Employees Worked With
Chris huling
September 23, 2019
Best car dealership I have ever experienced! This is one classy dealership with no pressure, no hassle, no stress. Doug Ryan, whom I dealt with during my entire purchasing process, was totally pr This is one classy dealership with no pressure, no hassle, no stress. Doug Ryan, whom I dealt with during my entire purchasing process, was totally professional, courteous, friendly and knowledgeable. No bait and switch nonsense. Everything was disclosed upfront. Doug is simply the best salesman I have EVER had the pleasure to work with. Scott Raymond, the Finance Manager, was equally professional and courteous. He never "pushed" any additional products on me as I was signing the paperwork. It was first class all the way and certainly knew how to treat a customer with respect. More
by Alberto C
September 22, 2019
Absolutely the easiest car purchase I’ve ever made! This was by far the easiest car purchase I’ve ever made. Joe was amazing from start to finish. I will send all my friends and family to this dealers This was by far the easiest car purchase I’ve ever made. Joe was amazing from start to finish. I will send all my friends and family to this dealership. 5 star service!! More
by Ann Cannon
Employees Worked With
