
Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,600 reviews
Leasing of a new vehicle I had yet another fantastic experience with this dealership. The staff was both accommodating so well as professional and well informed regarding thei I had yet another fantastic experience with this dealership. The staff was both accommodating so well as professional and well informed regarding their brand. I highly recommend this dealership for those who are interested in the Mercedes brand. More
Awesome Experience I’m new to Mercedes Benz and so far I’m very impressed. The guys were awesome; I’m looking forward to enjoying my ride for the summer! Thank you! I’m new to Mercedes Benz and so far I’m very impressed. The guys were awesome; I’m looking forward to enjoying my ride for the summer! Thank you! More
Exceptional I brought my car for service B. Dave was helping me in very friendly manner, he provided an excellent service, he helped me to set up a Bluetooth. I a I brought my car for service B. Dave was helping me in very friendly manner, he provided an excellent service, he helped me to set up a Bluetooth. I asked for the car to be ready by 3pm. I came at 2:55pm I did not have to wait even 2 min. More
Peter is the reason and with Mercedes I’ve been with Mercedes for few years Peter i always worked with and he makes me feel like am family I appreciate his business and he’s the reason a I’ve been with Mercedes for few years Peter i always worked with and he makes me feel like am family I appreciate his business and he’s the reason am actually staying with this dealer More
They don't stand behind their work. As soon as I pulled in the garage after having a headlight replaced at Benzel Busch, I noticed a small crack on the bottom. First thing the next morn As soon as I pulled in the garage after having a headlight replaced at Benzel Busch, I noticed a small crack on the bottom. First thing the next morning, I contacted the dealership to let them know. Several weeks have passed and they're unwilling to replace the defective part. My service advisor, Neil, has informed me that they'd never allow something like this to happen and they have safeguards in place to protect them (I.e. I'm a liar). It's crazy that they won't stand behind their work. There is absolutely no way that I could have even caused the crack. Their short sighted approach to customer service has lost them a customer. Save yourself the headache, and go elsewhere. More
Air bag Great customer service, detail orientated. Repair was done as scheduled. Very effective reminder systems, and as well as progress report. They complet Great customer service, detail orientated. Repair was done as scheduled. Very effective reminder systems, and as well as progress report. They completed the work on time as promised. thank you. More
Steering Wheel lock I appreciated them taking time out to find out the root cause to my car issues. I thought it was one thing but it was something else and they were abl I appreciated them taking time out to find out the root cause to my car issues. I thought it was one thing but it was something else and they were able to resolve that issue. More
Excellent Service Experience I brought my car in for service. It was a pleasure dealing with everyone. Easy drop off, efficient process, great communication. I would definitely I brought my car in for service. It was a pleasure dealing with everyone. Easy drop off, efficient process, great communication. I would definitely recommend! More
Outstanding Customer Service I don't think that I would have leased my vehicle on the same day that I took my test drive if it weren't for the expertise, and helpfulness of Lino C I don't think that I would have leased my vehicle on the same day that I took my test drive if it weren't for the expertise, and helpfulness of Lino Cascardi and Joseph Herman. They made my experience at Benzel-Busch easy, comfortable, informative and without any pressure. I will absolutely recommend my friends and family members who are interested in purchasing or leasing a new vehicle to both Lino Cascardi and Joseph Herman. More
Benzel Bush is the true meaning of being a Mercedes vehicle Benzel Bush gives you the exceptional service that one would expect to get anytime a service is needed. The dealership is always clean and all the e Benzel Bush gives you the exceptional service that one would expect to get anytime a service is needed. The dealership is always clean and all the employees are consistent in how they treat us when we visit. If you want to feel special and respected Benzel Bush delivers! John Powell is exceptionally professional and very detail oriented. More