Benzel-Busch Motor Car

Yearly checkup Always willing to do anything possible for the best experience each visit. This was a service appointment with a loaner car. Text message notification Always willing to do anything possible for the best experience each visit. This was a service appointment with a loaner car. Text message notification let me know the car was done the same day! More

The best car buying experience I’ve ever had From start to finish, Lou made sure that I was well-informed of my options and was very patient as I weighed my purchase decision between Mercedes and From start to finish, Lou made sure that I was well-informed of my options and was very patient as I weighed my purchase decision between Mercedes and other brands. He did not pressure us, which showed his confidence in the product. He has raised our standards for all future purchases - although I know I’ll never need to find a new sales associate again, because he has all of my future business. More

Responsive service. I had a mechanical problem and showed up without an appointment. I had to leave the car for at least a day, had several appointments and had no practi I had a mechanical problem and showed up without an appointment. I had to leave the car for at least a day, had several appointments and had no practical travel alternatives. Although all loaner cars had been allocated they managed to find a vehicle for me. More

Excellent service I have been servicing my '99 C280 sport here since I purchased it from you about 20 years ago. My service advisor since the beginning has been Chris I I have been servicing my '99 C280 sport here since I purchased it from you about 20 years ago. My service advisor since the beginning has been Chris Iseman. He is a gem - knowledgeable, professional, smart, organized, a good communicator and an excellent representative of the company. You should be proud to have such a terrific employee. He is the reason I have stayed with the service department. I cannot recommend him or your service staff highly enough. Thankyou to all for the consistent high quality work you have delivered over the years. More

Excellent. Doug is the best. Quick and courteous service. Doug was extremely knowledgeable and helped me pick out the best vehicle for me. I’m a little surprised that Smart woul Quick and courteous service. Doug was extremely knowledgeable and helped me pick out the best vehicle for me. I’m a little surprised that Smart would only sell electric vehicles with such a limited range. This is why I bought a gas model. Smart needs to get their electric range up to 300 miles if anyone is going to take the car seriously. More

services were delivered timely The dealership takes care of clients needs. They attended and verified the services needed. respectful. I can recommend the people and the dealership The dealership takes care of clients needs. They attended and verified the services needed. respectful. I can recommend the people and the dealership to friends and family. More

Excellent The best part of my experience is that I walked in the dealership on Monday 2pm and picked up my car the next day by 2 pm , that was excellent service The best part of my experience is that I walked in the dealership on Monday 2pm and picked up my car the next day by 2 pm , that was excellent service , thank you to my sales advisor Richard Palm More

Good Service Slow REsponse on Airbag Recall Good timely and personal service. Routine service work was performed and need for additional work needed was well explained. Unfortunately, due to l Good timely and personal service. Routine service work was performed and need for additional work needed was well explained. Unfortunately, due to lack of available parts, replacing the two airbags which were subject to the massive multi-manufacturer recall took about two years. I realize this was beyond the control of the dealer who was very helpful in having the issue FINALLY resolved. More

Amazing experience Best Visit of my life, I highly recommend this dealership to anyone!! The experience was phenomenal. I had absolutely the easiest and best car buying Best Visit of my life, I highly recommend this dealership to anyone!! The experience was phenomenal. I had absolutely the easiest and best car buying experience out of any place I’ve been too. More

My service visit was handled very professionally. This was my first experience dealing with Tim in the service department and he did an excellent job taking care of my service needs. I was however sor This was my first experience dealing with Tim in the service department and he did an excellent job taking care of my service needs. I was however sorry to learn that Jonathan Fleishman had left your employ. I had a long relationship with him and hope to establish a similar rapport with Tim. More