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Benzel-Busch Motor Car
Englewood, NJ
4,378 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,378 reviews
October 04, 2017
david was excellent I found the customer area to be clean and friendly. David kept me informed as to time as to when my car would be completed thanks I found the customer area to be clean and friendly. David kept me informed as to time as to when my car would be completed thanks More
by frank
Employees Worked With
david,tangen
Helpful October 04, 2017
Excellent attitude and service I know that Mersedes is expensive, but the service they provide is exceptional. Michael Ehrlich is the best agent. I want to buy here again. I know that Mersedes is expensive, but the service they provide is exceptional. Michael Ehrlich is the best agent. I want to buy here again. More
by Alex1965
Employees Worked With
October 04, 2017
Excellent Service! Anytime I've ever had to bring my car in for service I have never been disappointed! No wait time when I dropped it off, no wait time when I picked i Anytime I've ever had to bring my car in for service I have never been disappointed! No wait time when I dropped it off, no wait time when I picked it up. And the customer area is so comfortable and welcoming. The associates are so professional and courteous. More
by johnny tremendous
Employees Worked With
John Powell
October 04, 2017
Great Service Benzel Busch Mercedes is by far the best at what they do. The service was top-notch. I recommend this dealership to all friends and family. Benzel Busch Mercedes is by far the best at what they do. The service was top-notch. I recommend this dealership to all friends and family. More
by Benz S63
Employees Worked With
Chris Iseman
October 04, 2017
Professional and excellent Professional, courteous,great. Customer service Prompt handling of paperwork, tech person Scott excellent presentation of car,and Orlando honest,an Professional, courteous,great. Customer service Prompt handling of paperwork, tech person Scott excellent presentation of car,and Orlando honest,and prompt handling of sale,start to finish,highly recommend More
by Robo53
October 04, 2017
Service Review Very satisfied with David Nieves, he kept me informed about the service needed on my car, and the drop off and pick up of the car went smoothly. Very satisfied with David Nieves, he kept me informed about the service needed on my car, and the drop off and pick up of the car went smoothly. More
by Linamgo
Employees Worked With
David Nieves
October 03, 2017
excellent service! hospitality team! fast process! no flaws! I was late for my appointment however faculties were very nice and expedited service very satisfied and absolutely wonder fast process! no flaws! I was late for my appointment however faculties were very nice and expedited service very satisfied and absolutely wonderful experience as customer. I would love to come back for another pleasure trip there. Thank you all! More
by pinkacai
Employees Worked With
Willy Aramayo
October 02, 2017
Amazing smooth transition Ms ,Attardo was absolutely fantastic in getting what I needed I'm very satisfied all was on time ,thank You!! Just like she promised ,I definitely r Ms ,Attardo was absolutely fantastic in getting what I needed I'm very satisfied all was on time ,thank You!! Just like she promised ,I definitely recommend her More
by ahansen32
Employees Worked With
Marco Bernuy, knowledgeable , Nancy Attardo
October 02, 2017
UNBELIEVABLE Doug Ryan was fantastic to work with. He made us feel like were the only customer he had. He is over and beyond the normal sales experience to ensur Doug Ryan was fantastic to work with. He made us feel like were the only customer he had. He is over and beyond the normal sales experience to ensure that our buying needs were met. Thank you so much Doug!!! We would recommend Doug and Benzel-Busch Motor Car to anyone that is looking to purchase the automobile of their dreams. More
by Sharon and Steve Perry
Employees Worked With
October 01, 2017
Exceptional service I was very pleased with the recent service of my Smart car in Englewood. John Powell is very thorough, professional, and courteous. I also appreciated I was very pleased with the recent service of my Smart car in Englewood. John Powell is very thorough, professional, and courteous. I also appreciated the use of a loaner car. More
by SmartOwner
Employees Worked With
John Powell
