Benzel-Busch Motor Car

Exceptional ! Mike Kim in Service is exceptional. This was second time to work with him to solve the issues of my car. I think I've got THE best service ever si Mike Kim in Service is exceptional. This was second time to work with him to solve the issues of my car. I think I've got THE best service ever since I drove car. He is very much knowledgeable, he knows the RIGHT answer to my question. He knows what I'm looking for before even asking question. I'm certain he must be a great asset to Benzel & Bush. I will highly recommend Benzel & Bush to my friends because of Mike Kim. For sure, whenever service issues occur, I will definitely recommend to ask for Mike, first. He is Kind, knowledgeable, good document handling, ontime response, right answer to my questions, pleasant to talk with, helpful and trying to work in place of customer. Please do not forget to deliver my compliments to Mike. PS. I am nothing to do with Mike, neither friend nor relative. I just like his work Ryan Hwang More

New Lease Best Mercedes dealership in the area where we live. Over the years we have leased from dealers in northern NJ and NY state. We found Benzel Busch to b Best Mercedes dealership in the area where we live. Over the years we have leased from dealers in northern NJ and NY state. We found Benzel Busch to be the best. Our sales account exec Peter Poliandro is fantastic. Made our experience enjoyable and easy. More

Benzel Busch is Great! Chris is always great! He found and issue with the car and was able to get it resolved in an efficient manner and get my car back to me on time. Chris is always great! He found and issue with the car and was able to get it resolved in an efficient manner and get my car back to me on time. More

Best Dealership and Service ever!!! I've dealt with many dealerships in the past and was never 100% satisfied, but buying a car and having it serviced with Benzel Bush I was 100% satisfi I've dealt with many dealerships in the past and was never 100% satisfied, but buying a car and having it serviced with Benzel Bush I was 100% satisfied. Benzel Bush Mercedes dealership and service department is second to none. Big FIVE STARS all the way. Thank you! More

Easy and painless. There were no issues and the service was performed in the time indicated by the service team. I was also given a few suggestions for dealing with prob There were no issues and the service was performed in the time indicated by the service team. I was also given a few suggestions for dealing with problems that could arise in the near future. More

Was handled very poorly They do not address the problem it was no communication very disappointed after doing business 30 years with this dealership . Never had a problem They do not address the problem it was no communication very disappointed after doing business 30 years with this dealership . Never had a problem before brought the car to a different dealership More

Excellent Dealership I went to the dealership to purchase a new vehicle for our company under the MB fleet program. We were instantly greeted by a manager who escorted us I went to the dealership to purchase a new vehicle for our company under the MB fleet program. We were instantly greeted by a manager who escorted us to a salesman who worked with us through the entire process. We were able to purchase the car within an hour, and did the pickup the next morning because we didn't want their staff to stay after hours to prep it. The managers could not be nicer and more professional. Other dealers should take lessons from them. I would like to personally thank Salvino Architto, Sales Manager, and Joseph Simsek, Account Rep, for working with us; they are true professionals and gentleman. More

Excellent Service Always have a great experience from calling to set up the appointment and then working with Chris Iseman! He is great! So happy that Mercedes offers Always have a great experience from calling to set up the appointment and then working with Chris Iseman! He is great! So happy that Mercedes offers a loaner car. More

Lease, buy or Service - always a pleasure... Fabulous dealership - bought or leased many vehicles here. Love Lino Cascardi, and all the service guys - Chris Iseman, Dave Tangen and Jonathan Flei Fabulous dealership - bought or leased many vehicles here. Love Lino Cascardi, and all the service guys - Chris Iseman, Dave Tangen and Jonathan Fleischman and all the support staff from dropping off to picking up and the car wash is wonderful! More