Benzel-Busch Motor Car

Great customer service I didn't have a maintenance appointment. I came in because I had warning signals for my tires and my key battery. As soon as I drove up, a technician I didn't have a maintenance appointment. I came in because I had warning signals for my tires and my key battery. As soon as I drove up, a technician came to me. When I told him the problem, he pressed a button on my wheel, looked at the info and confirmed I had a flat tire. He immediately gave me to a customer service rep who set me up for service. He confirmed shortly after that I needed a new tire, gave me the price and said it would take @ 1 hr. Exactly 1 hr. later I had a new tire, my other tires had been checked and the battery in my key fob had been replaced. Can't ask for more than that - except, perhaps, a better quality tire to begin with. But I guess that's a manufacturer's issue. Everyone was very courteous. One suggestion: everyone who helped me should have a card to give me so I remember their names when it's time for a satisfaction survey. Unfortunately, I don't remember their names. More

Reliable and prompt Service manager and service team were great. Prompt on car pick up and drop off. Communicated about repairs needed, addressed every issue and returne Service manager and service team were great. Prompt on car pick up and drop off. Communicated about repairs needed, addressed every issue and returned a nicely cleaned vehicle. More

Above and beyond Not our first car, far from it but this was overall the best buying experience. We were looking for specific car features that were hard to come by a Not our first car, far from it but this was overall the best buying experience. We were looking for specific car features that were hard to come by and your dealership was able to accommodate. Not only were you able to find the kind of vehicle we needed but was more than fair on the negotiations. A combination hard to find. Thank you for making it an easy process. More

Great experience of the purchased the new vehicle Great experience to go this dealership, the salesman is nice and knowledge. the rest area is nice and clean, good coffee too. the new car test drive Great experience to go this dealership, the salesman is nice and knowledge. the rest area is nice and clean, good coffee too. the new car test drive is smooth and the vehicle is nice and clean when we picked up the car. thanks More

excellent service As is always the case, Benzel Busch Service is the main reason I continue to only get cars from them. Always first class, professional, courteous, an As is always the case, Benzel Busch Service is the main reason I continue to only get cars from them. Always first class, professional, courteous, and pleasure to work with. Must say, Sossio is the best supervisor and Benzel should know what what he does for their reputation. More

It was great ! Doug and Mark were a pleasure to work with and I would recomend them to anyone. I appreciate the great customer service that they provided Doug and Mark were a pleasure to work with and I would recomend them to anyone. I appreciate the great customer service that they provided More

Very friendly professional service. First class experience. My salesman, Matthew Paparazzo spent a great deal of time with me on the phone and through emails even before I made an actua First class experience. My salesman, Matthew Paparazzo spent a great deal of time with me on the phone and through emails even before I made an actual appointment. He was professional and very friendly. He made the buying experience a pleasure, from the test drive to the negociations, to the paperwork, delivery and follow up. More

Great super treatment from John Meyer in sales to auto instructions/delivery to finance/closing, a pleasure to deal with all around. Looking forward to nex super treatment from John Meyer in sales to auto instructions/delivery to finance/closing, a pleasure to deal with all around. Looking forward to next transaction. More

Always great!! Our salesman Leno and everyone we have dealt with has been an excellent experience. Also Chris Iseman in service has been wonderful! Also the people Our salesman Leno and everyone we have dealt with has been an excellent experience. Also Chris Iseman in service has been wonderful! Also the people that have explained the car to me have been great. More

Best Dealership I have ever been to Benzel Busch sales and service is exceptional. I have purchased multiple vehicles from other high end dealerships, Audi & BMW. Benzel is by far the b Benzel Busch sales and service is exceptional. I have purchased multiple vehicles from other high end dealerships, Audi & BMW. Benzel is by far the best. The service is always, courteous, on time and quick. The sales department is not overbearing, they always are trying to match you up with the car you want, not what they want you to buy. I cannot imagine purchasing a car from any other dealership. More