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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,362 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,362 reviews

December 28, 2016

A3 maintenance Everything from check in to check out was first rate. The service person kept me informed and explained everything. I was happy with the cleaning More

by PatC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe it was Chris , Chris Szelag
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Dear Pat C, Thank you for your kind words, we hope to continue to meet your expectations in the future! Willy Aramayo Client Relations Manager

December 25, 2016

Outstanding My vehicle was brought in for service B and to fix an issue with my door handle. My service advisor, David, could not have made the entire process eas More

by Benz10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangen
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Hi Benz10, It's great to hear David provided you with great service and we're happy everything went well for you. Let us know if there is anything else we can help with anytime! Willy Aramayo Client Relations Manager

December 25, 2016

Lou Gallo was excellent Lou Gallo was excellent. Prepared everything efficiently and was very helpful with all aspects. I would highly recommend him to anyone. Never even nee More

by Ashton Cooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you Ashton Cooke, Its our pleasure, we are happy to hear Lou provided you with great service. Thank you for taking the time to leave us a review Willy Aramayo Client Relations Manager

December 22, 2016

First visit The people very polite. Place is super clean. Every one treats you with the up most respect, you do not even want to leave. Great More

by Rm576892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Powell
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Dear Rm576892, We are pleased to hear about your experience here with us thank you for taking the time to leave us a review! Willy Aramayo Client Relations Manager

December 22, 2016

Excellent service this time I got a flat tire. My experience last time at this service dept was not great, so I hesitated to go back. However, it turned out to be excellent servi More

by YP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim at service dept
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you YP, We're glad you decided to give us a second opportunity. Thank you very much we're happy to hear everything went well with Min Kim. Willy Aramayo Client Relations Manager

December 21, 2016

Excellent! Jay went above and beyond to get the car I want before the end of year. This is my third purchase with Jay Lee and there will be fourth in the future. More

by MB123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

Benzel-Busch Motor Car responded

Thank you MB123, It is our please and we are happy to hear Jay continues to provide you with great service! Reach out if there is anything else we can assist you with. Willy Aramayo Client Relations Manager

December 20, 2016

Great roadside service Roadside service came and fixed my flat tire and dealer service changed to new tire in 2hours. Great service. Service dept. from dealer changed More

by Redbrian67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Dear Redbrian67, We are sorry to hear you had a flat tire, but happy that we can assist you quickly. Thank you very much for your feedback. Kind Regards, Willy Aramayo Client Relations Manager

December 19, 2016

CLA Purchase My salesperson, James Scott made the process seamless, He took care of everything prior to my coming in. James found me the exact car I had wanted. H More

by DMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James followed up with me after I took delivery to make sure everything was good.
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Hello DMM, We are happy to hear you had a seamless sales experience. It's great to know that James found the exact car you wanted and wish you the best of luck with it. Thank you, Willy Aramayo Client Relations Manager

December 18, 2016

Service Easy to make appointment by phone, service completed when promised, kept advised during process and comfortable wait area. Only difficulty was trying More

by SallyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Huling
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Dear SallyG, Thank you very much for your feedback. I will look into the online piece and hopefully make it easy to schedule. Kind Regards, Willy Aramayo Client Relations Manager

December 17, 2016

Purchased my 3 car from benzel busch The best mercedes benz dealer is this one right here! really reliable they make sure u leave driving you're dream car! Thanks for being a powerfull te More

by Coro11a9292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff acosta is the best thank you for youre service, Jeff Acosta
Dec 20, 2016 -

Benzel-Busch Motor Car responded

Dear Coro11a9292, Thank you for your patronage! We are happy to know you are driving your dream cars. Sincerely, Willy Aramayo Client Relations Manager

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