Benzel-Busch Motor Car

Effecient, Attentive Service Benzel-Busch once again provided service that was time-efficient and yet also personalized and attentive. The service agent, Min Kim, patiently, prof Benzel-Busch once again provided service that was time-efficient and yet also personalized and attentive. The service agent, Min Kim, patiently, professionally, and cheerfully explained the features of the loaner car (different from our current model), and even went so far as to bring our car to our residence that evening when service was completed and pick up the loaner so I would not have to drive in rush hour to the dealership! We have used other Mercedes dealerships in NJ and Benzel-Busch is far and away the best--always mindful of customers' time and needs and always seeking to use new technologies and organization to improve their performance. More

Excellent service while purchasing a vehicle from dealer Sallee Pietri was my salesperson. Sallee answered every one of my questions and was extremely helpful in demonstrating the use of the vehicle and all Sallee Pietri was my salesperson. Sallee answered every one of my questions and was extremely helpful in demonstrating the use of the vehicle and all of its options. Sallie made a possible stressful situation into a pleasure. More

Homecomming at Benzel-Busch, where dreams come true. Arriving at Benzel-Busch is like a homecoming. You are greeted with a smile, quickly assisted, refreshments and comfortable lounge area are there and Arriving at Benzel-Busch is like a homecoming. You are greeted with a smile, quickly assisted, refreshments and comfortable lounge area are there and within minutes you are welcomed like family. There is no pressure, you are free to share your desires with a skilled professional who is interested in helping you achieve your dream car. There is no question that Mercedes Benz is a stellar car but it takes a personal touch and emotional connection with the client to make the right choice. My sales professional Ms. Pam Sieradzki, goes beyond the call of duty and takes a personal interest in insuring I am happy with the car, and that it suits my personality. Over the years I have grown to care for her very much and I wish her much success with Benzel-Busch. She is a big part why I keep on coming back. More

Extremely comfortable. Always a pleasure to deal with Orlando D and Joseph Herman. They provide me with a clear set of options but most importantly make me fee very comfort Always a pleasure to deal with Orlando D and Joseph Herman. They provide me with a clear set of options but most importantly make me fee very comfortable with the whole process. They deliver a clear sense of "trust' and confidence which is both unique and critically important when making this sort of purchasing decisions. More

Changing of tail break lamp They provide always good service. Everyone is so nice and easy to work whenever I visit. I am so happy with the excellent service as always!! They provide always good service. Everyone is so nice and easy to work whenever I visit. I am so happy with the excellent service as always!! More

Extremely sincere and personal We walked in to get our trade in valued, and begin the new car buying process, it turns out we ended up picking up our new car on the same evening. It We walked in to get our trade in valued, and begin the new car buying process, it turns out we ended up picking up our new car on the same evening. It was even after hours but everyone stayed and went through everything with care and details beyond what we expected. Everyone was so friendly and all of the managers came up and introduced themselves. They even offered us dinner at a nearby restaurant while we waited. We are hooked for life. More

Normal service appt. E very thing was as expected. Loaner was ready, went over what was needed with the service advisor, exchanged phone numbers where I could be reached. E very thing was as expected. Loaner was ready, went over what was needed with the service advisor, exchanged phone numbers where I could be reached. Service advisor said I could pick it up at 4:00. I asked for 3:00 and he said they would try. I got a phone call at 2:20 saying the car would be ready by 3 More

" Sensational Car Buying Experience " My John Myers is professional and a man of integrity. He treated my husband and me with the greatest respect. He was very patient and allowed me to My John Myers is professional and a man of integrity. He treated my husband and me with the greatest respect. He was very patient and allowed me to choose the SUV that I wanted. Thank you, Mr. Myers for having my new SUV ready to pick up so quickly. More

Dealer Recommendation Great service! This was the easiest process I ever used to buy a car. Giovanni was honest and worked well with me to get the car I wanted .Thanks, Great service! This was the easiest process I ever used to buy a car. Giovanni was honest and worked well with me to get the car I wanted .Thanks, More

Service C visit The people who tended to me were fast but, not rushed, courteous & friendly. The service starts right from the door when you pull up. Great team work The people who tended to me were fast but, not rushed, courteous & friendly. The service starts right from the door when you pull up. Great team work! More