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Benzel-Busch Motor Car
Englewood, NJ
4,782 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,782 reviews
August 01, 2016
OUTSTANDING CUSTOMER SERVICE & EXCELLENT MAINTENANCE!!! From the time you pull up, to the time you leave.. the level of service is OUTSTANDING! - The staff is EXTREMELY friendly, very welcoming and ready to From the time you pull up, to the time you leave.. the level of service is OUTSTANDING! - The staff is EXTREMELY friendly, very welcoming and ready to assist you with your needs. They escort you inside their neat and well organized offices and they make you feel like a true VIP... A coffee bar awaits you with a selection of drinks including treats to indulge in and very fresh. I can't say enough about their front end staff, AND even though there's no interaction with their back end personnel - mechanics or fleet repair technician's... their level of service is "STELLAR & RELIABLE." I highly recommend Benzel-Busch as a top Service Dealer, and encourage anyone to pay them a visit! More
by ANTHONY PARRIZZI
Employees Worked With
Other Employees :
Phil Battaglino, Jason Burgoyne, Michael Messina, Kathy Zagula
August 01, 2016
Tire repair Tom who I spoke with to make the appointment, and Bob Berg who I dealt with on arrival, were both very pleasant and helpful in getting my employers ca Tom who I spoke with to make the appointment, and Bob Berg who I dealt with on arrival, were both very pleasant and helpful in getting my employers car back on all four wheels. More
by aporemba
Employees Worked With
Robert Berg
July 31, 2016
Outstanding Service. I wanted to take the time to write this review, because I received outstanding service from the entire Benzel Busch staff. I live in NYC, and have bee I wanted to take the time to write this review, because I received outstanding service from the entire Benzel Busch staff. I live in NYC, and have been coming to this dealership for 3 years. I just leased a newer model vehicle from Benzel. I could have dealt with the dealership in the city, but the service I have received over the years from Benzel Busch is unparalleled, making me a returning customer. I dealt with Lino Cascardi, who has been with the dealership for 20 + years, is extremely knowledgeable and provided excellent service. Lino did a terrific job demonstrating the car, as he carefully explained all the features and details. He spent a lot of time answering all my questions, and even finding specials for me, so I could get the best lease deal. I also dealt with Sal Achitto (the manager), who was great to deal with. The entire lease negotiation process was smooth and actually pleasant. Finally, my car was delivered exactly as promised, on the actual date. I never felt pressured and the entire staff has always made me feel welcome. Highly recommend. And by the way, I LOVE my E350! More
by Benzy
Employees Worked With
Other Employees :
Michael Ippolito, Jacob (don't know last name).
July 29, 2016
Pleasant experience The service was a pleasant experience, I was looked after by the service team. They had to replace a part which took a few days, but they loaned me a The service was a pleasant experience, I was looked after by the service team. They had to replace a part which took a few days, but they loaned me a temporary car for the duration. I thought it was expensive for what was done, but I guess having breakfast, car washed, loaner car etc doesn't come free! More
by TW01
Employees Worked With
John Meyer
July 28, 2016
was excellent was a excellent experience and the service was quickly and very good, I hope other people could have the same experience as me, thank you was a excellent experience and the service was quickly and very good, I hope other people could have the same experience as me, thank you More
by Locjoe
Employees Worked With
sorry I do not remember the name, but I think was Dennis Hill
July 26, 2016
leased my fifth mercedes excellent--John meyer and staff were knowledgeable about the new model and did a great job in demonstrating the car to me. The car was delivered on th excellent--John meyer and staff were knowledgeable about the new model and did a great job in demonstrating the car to me. The car was delivered on the promised date More
by Frank Franzino
Employees Worked With
John Meyer
July 25, 2016
Easy, exoerienced and very professional Pleasure to work with. Very professional and helpful with all areas of the process. Pricing was very competitive. Pick up was a breeze. Overall a grea Pleasure to work with. Very professional and helpful with all areas of the process. Pricing was very competitive. Pick up was a breeze. Overall a great experience More
by Shari
Employees Worked With
Jeff Acosta
July 25, 2016
New car Lou and Sossio were excellent. Would rate them very highly and will definitely return. Sales and service both provided exceptional service. Will recom Lou and Sossio were excellent. Would rate them very highly and will definitely return. Sales and service both provided exceptional service. Will recommend this dealership to others More
by Ciro Randazzo
July 24, 2016
Rita Awad Mr Dennis Hill Best ever so kind and wonderful person to deal with we love him and we will go back to that dealership because of him Mr Dennis Hill Best ever so kind and wonderful person to deal with we love him and we will go back to that dealership because of him More
by Ray
Employees Worked With
Dennis Hill, Jose Perez
