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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,258 Reviews

2,258 Reviews of Benzel-Busch Motor Car - Service Center

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January 13, 2021

Chris was very professional and courteous. He stayed in contact with me through text messages after I dropped the vehicle offer. Would have liked a better loaner. More

by SCOTT01_THOMAS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Always very courteous, friendly, clean, professional. Pleasure to work with this dealership. Thank you Benzel Busch for providing the service all the time. See you next time More

by JURCEVIC4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Huling
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2021

Always there for me and always will with solutions...in best hands!!! Till Torell that takes care of me, is on top of everything, never disappointed! More

by LINO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Torell
January 11, 2021

We have been Benzel-Busch customers for over 10 years - they are so great to work with! The service department is skilled, efficient, and always goes the extra mile to make sure we are taken care of. The More

by KBENEDIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

I have always had a pleasant experience at Benzel-Busch service. Service is fast and professional every time. Cristopher was very efficient and it took less then 2 hours. More

by PUDDYG2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Almanzar
January 07, 2021

I felt rushed and feel like I was given a refurbished tire instead of a brand new one that I paid close to $400 for. More

by DELTASOFIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
January 07, 2021

Service and repair were excellent. My only problem is feeling unsafe with people not wearing masks correctly. I preferred waiting outside in the cold and could see a woman inside talking on phone withou More

by Smart4Me
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott
January 06, 2021

excellent service all around per usual. Fast and courteous. service was thorough and they explained everything. I did not have to wait when i arrived, nor when i picked up the car. More

by fightinirish14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Huling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : chris, not sure of his last name
January 06, 2021

As always my experience with your service department was exclellent. Picked up my car, left loaner, etc. Always kept me up-to-date as to the status. Very professional. More

by PatJuillet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marko Jovanovic
January 05, 2021

Excellent customer service! I was perfectly satisfied! They were very knowledgeable and explained everything I needed to know about my vehicle. I will definitely recommend them to everyone. More

by KENJEFFERIES1012
Recommend Dealer
Yes
Employees Worked With
James Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Huling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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