Benzel-Busch Motor Car - Service Center

Always there for me and always will with solutions...in best hands!!! Till Torell that takes care of me, is on top of everything, never disappointed! best hands!!! Till Torell that takes care of me, is on top of everything, never disappointed! More

We have been Benzel-Busch customers for over 10 years - they are so great to work with! The service department is skilled, efficient, and always goes the extra mile to make sure we are taken care of. The they are so great to work with! The service department is skilled, efficient, and always goes the extra mile to make sure we are taken care of. The text message updates and simple form of communication makes things so much easier. More

I have always had a pleasant experience at Benzel-Busch service. Service is fast and professional every time. Cristopher was very efficient and it took less then 2 hours. service. Service is fast and professional every time. Cristopher was very efficient and it took less then 2 hours. More

I felt rushed and feel like I was given a refurbished tire instead of a brand new one that I paid close to $400 for. tire instead of a brand new one that I paid close to $400 for. More

Service and repair were excellent. My only problem is feeling unsafe with people not wearing masks correctly. I preferred waiting outside in the cold and could see a woman inside talking on phone withou feeling unsafe with people not wearing masks correctly. I preferred waiting outside in the cold and could see a woman inside talking on phone without mask on for over 20 minutes! I also saw some of your staff lowering their masks to chin or below nose. So now for the last two days I have had to drive my car with windows open, face mask and gloves because I feel unsafe in it. All it takes is a droplet in the air to sicken me or others. You need to be stricter with your rules. If I saw that where customer service is, it concerns me how the mechanic's shop enforces rules. More

excellent service all around per usual. Fast and courteous. service was thorough and they explained everything. I did not have to wait when i arrived, nor when i picked up the car. courteous. service was thorough and they explained everything. I did not have to wait when i arrived, nor when i picked up the car. More

As always my experience with your service department was exclellent. Picked up my car, left loaner, etc. Always kept me up-to-date as to the status. Very professional. exclellent. Picked up my car, left loaner, etc. Always kept me up-to-date as to the status. Very professional. More

Excellent customer service! I was perfectly satisfied! They were very knowledgeable and explained everything I needed to know about my vehicle. I will definitely recommend them to everyone. They were very knowledgeable and explained everything I needed to know about my vehicle. I will definitely recommend them to everyone. More

Juan Delgado always is attentive as soon as I arrive and facilitates finding a loaner for me. Great car side manners. You are very fortunate to have him as part of your team! facilitates finding a loaner for me. Great car side manners. You are very fortunate to have him as part of your team! More

The service was great.The turn around time was excellent. The customer service representatives attended to my needs. It turned out that it was a minor problem. The customer service representatives attended to my needs. It turned out that it was a minor problem. More