Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,258 Reviews of Benzel-Busch Motor Car - Service Center
Chris was very professional and courteous. He stayed in contact with me through text messages after I dropped the vehicle offer. Would have liked a better loaner. contact with me through text messages after I dropped the vehicle offer. Would have liked a better loaner. More
Always very courteous, friendly, clean, professional. Pleasure to work with this dealership. Thank you Benzel Busch for providing the service all the time. See you next time Pleasure to work with this dealership. Thank you Benzel Busch for providing the service all the time. See you next time More
Always there for me and always will with solutions...in best hands!!! Till Torell that takes care of me, is on top of everything, never disappointed! best hands!!! Till Torell that takes care of me, is on top of everything, never disappointed! More
We have been Benzel-Busch customers for over 10 years - they are so great to work with! The service department is skilled, efficient, and always goes the extra mile to make sure we are taken care of. The they are so great to work with! The service department is skilled, efficient, and always goes the extra mile to make sure we are taken care of. The text message updates and simple form of communication makes things so much easier. More
I have always had a pleasant experience at Benzel-Busch service. Service is fast and professional every time. Cristopher was very efficient and it took less then 2 hours. service. Service is fast and professional every time. Cristopher was very efficient and it took less then 2 hours. More
Service and repair were excellent. My only problem is feeling unsafe with people not wearing masks correctly. I preferred waiting outside in the cold and could see a woman inside talking on phone withou feeling unsafe with people not wearing masks correctly. I preferred waiting outside in the cold and could see a woman inside talking on phone without mask on for over 20 minutes! I also saw some of your staff lowering their masks to chin or below nose. So now for the last two days I have had to drive my car with windows open, face mask and gloves because I feel unsafe in it. All it takes is a droplet in the air to sicken me or others. You need to be stricter with your rules. If I saw that where customer service is, it concerns me how the mechanic's shop enforces rules. More
excellent service all around per usual. Fast and courteous. service was thorough and they explained everything. I did not have to wait when i arrived, nor when i picked up the car. courteous. service was thorough and they explained everything. I did not have to wait when i arrived, nor when i picked up the car. More
As always my experience with your service department was exclellent. Picked up my car, left loaner, etc. Always kept me up-to-date as to the status. Very professional. exclellent. Picked up my car, left loaner, etc. Always kept me up-to-date as to the status. Very professional. More
Excellent customer service! I was perfectly satisfied! They were very knowledgeable and explained everything I needed to know about my vehicle. I will definitely recommend them to everyone. They were very knowledgeable and explained everything I needed to know about my vehicle. I will definitely recommend them to everyone. More