Benzel-Busch Motor Car - Service Center

I have been to 4 or 5 Mercedes dealerships and they all are exceptional. In my opinion Benzel Busch is among the best, very professional. are exceptional. In my opinion Benzel Busch is among the best, very professional. More

Satisfied with the service but not the loaner. New rules limit the usage to 100 miles a day. I am already 45 miles away and we ended up not using the loaner car. We did not even use the car for er New rules limit the usage to 100 miles a day. I am already 45 miles away and we ended up not using the loaner car. We did not even use the car for errands. We have other MB dealerships that value their clients and do not have limits to their loaner. Informed my family and friends about the new rule for them to think about coming here. More

Quick and pleasant service and good coffee ☕ THANK YOU. . Car is always returned very clean. . Car is always returned very clean. More

Communication regarding prepaid car maintenance horrible. Paid twice for one service. Will find another brand of vehicle when lease ends in September. Good bye MB Paid twice for one service. Will find another brand of vehicle when lease ends in September. Good bye MB More

Satisfied with the service but not the loaner. New rules only allow 100 miles a day to use. I am 45 miles away and cannot even use this for an errand? Ended up not using the loaner to avoid exceed New rules only allow 100 miles a day to use. I am 45 miles away and cannot even use this for an errand? Ended up not using the loaner to avoid exceeding the limit. Other dealerships of Mercedes does not have this and may be better off going there with no hassle. It is shameful to have this restriction and representing the Mercedes brand. Told my friends and family about this new rule when they go to this dealership. More

Your service have been the best service I have ever had in my life everyone was super courteous and everyone with a smile and with a prompt response from the minute that I arrive I was impressed with the a in my life everyone was super courteous and everyone with a smile and with a prompt response from the minute that I arrive I was impressed with the attitude of the gentleman that received my car thank you for your Sevices and to your staff More

I don't like the attitude of the Frank, he was behaving like I was there to service my car free of cost, no welcome, no greeting. He gave me one quote at the beginning which I signed. But at the last when like I was there to service my car free of cost, no welcome, no greeting. He gave me one quote at the beginning which I signed. But at the last when I need to pay he increase price. When I ask why you are charging more he told me my car need more oil. Why this Gentleman did not know my Cars Model? Of course he suppose to know. After that he gave me very bad attitude. When I was leaving I just have to say bye to my friend who also came for service it took only 30sec. I told him hold on, but he gave key to my wife and disappear without saying anything. this is I was not expecting, I was with my wife I felt very bad. Car service video was good and service technician Robert's video was vey polite with greetings. More

They ok, they could be a little more thoughtful and see when a person really need an answer when a person really need an answer More

Benzel offers a white glove experience for their customers servicing their cars. Frank was fantastic and flexible with timing and readiness. customers servicing their cars. Frank was fantastic and flexible with timing and readiness. More

Great and quick service! Always 5 stars. Will be back in future for any and all auto needs. Always 5 stars. Will be back in future for any and all auto needs. More