Benzel-Busch Motor Car - Service Center

Great Dealership for new/used cars and service I now take my car to Benzel-Busch in Englewood because of the outstanding service that is provided. They are very organized and I never have to wait f I now take my car to Benzel-Busch in Englewood because of the outstanding service that is provided. They are very organized and I never have to wait for my car. It is returned in pristine condition. It is a pleasure to go there. More

GPS CORRECTION LINO CASCARDI set up my appointment. CHRIS ISEMAN organized things in service, secured my loaner vehicle and the next day things were completed and go LINO CASCARDI set up my appointment. CHRIS ISEMAN organized things in service, secured my loaner vehicle and the next day things were completed and good to go. Chris had my car delivered to my office and took the loaner More

I made a reservation to service but it was kind and the car was well fixed I am satisfied with the service Thank you service car was well fixed I am satisfied with the service Thank you service More

No happy with Customer Service As Service - it was ok - no complains However - When I tried multiple times to request a service to my car via email- they never contacted me - As Service - it was ok - no complains However - When I tried multiple times to request a service to my car via email- they never contacted me - I had to ask a friend who works in other of your dealerships to help me and the replacement car - was horrible - very unpleasant - They gave me a tiny car when my currently car is a better model and has more features - as a customer I needed the same car or better car - not a cheapest version of my car Further when I picked up they told me - Thankfully you came in 15 minutes before midday because we will close due the protest - again nobody reached me Unfortunately the customer service I didn't like and do not blame Covid 19 - Don't use that as an excuse More

GLE yearly service Benzel Busch most likely has the BEST service, from start to finish. Their model should be represented with any luxury car dealership. Understandably, Benzel Busch most likely has the BEST service, from start to finish. Their model should be represented with any luxury car dealership. Understandably, it might be a because the price of the cars sold but there are also other luxury car dealerships which are terrible. Just wish their services were a BIT cheaper. But like with most things.. you get what you pay for. Thank you Benzel Busch! More

This dealership is my go to place for service. I had a great experience especially during these times and received great service as always. A great experience especially during these times and received great service as always. A More

Benzel bush Mercedes-Benz is very well protected with Benzel bush Mercedes-Benz is very well protected with hand sanitizers ,masks , face shields . I felt very comfortable and safe While Waiting for my Benzel bush Mercedes-Benz is very well protected with hand sanitizers ,masks , face shields . I felt very comfortable and safe While Waiting for my car Maintanence they also notified me that I had two recalls which were done quickly the car came back washed and cleaned this is really impressive . great job guys and thank you so much. More

Timely positive response to our request with ease I have had very bitter experience with Benzel busch, Extremely disappointed with series of unprofessional and rigidness of service team. I was loyal c I have had very bitter experience with Benzel busch, Extremely disappointed with series of unprofessional and rigidness of service team. I was loyal customer of Benzel busch from 2002, after the bed experience in 2016, bought two Mercedes in four years SL550 and CLS63 and one Tesla. After this overwhelming experience, I wish your team should have been little more practical and courteous, the loyal customer like me would not have shifted. More

Great I am satisfied with what staff is taking care of professionally but it is required to reduce waiting time at waiting stage to meet staff. I am satisfied with what staff is taking care of professionally but it is required to reduce waiting time at waiting stage to meet staff. More

This is the best dealership, always attentive to customers, always have a loaner , great service ! Would recommend to all my friends and perspective buyers ! Thank you customers, always have a loaner , great service ! Would recommend to all my friends and perspective buyers ! Thank you More