Benzel-Busch Motor Car - Service Center

Emergency repair The service was efficient and even included unrequested (but necessary) repairs, as I had brought my car in unscheduled because of a persistent warnin The service was efficient and even included unrequested (but necessary) repairs, as I had brought my car in unscheduled because of a persistent warning light. More

My nominated Service Rep going forward Other than the big production Mercedes has in dropping off your car for service, my Service experience was very pleasurable. My Service Rep David N Other than the big production Mercedes has in dropping off your car for service, my Service experience was very pleasurable. My Service Rep David Nieves was very attentive and understanding of the needs for my concerns, and more importantly my time. He has great sense of humor, he knew in my my mind I just wanted to throw the keys to a advisor and come back to a fixed vehicle. Thank you again David! Much success in all your endeavors! T. Haley More

very professional Very serious staff that delivers what they say with good service! dedicated to please the customer and will go the extra mile for it. Thank you. Very serious staff that delivers what they say with good service! dedicated to please the customer and will go the extra mile for it. Thank you. More

Excellent Customer Service Professional ..attentive and great team work to provide a good customer experience. Service center team are great to work with. Good follow up and com Professional ..attentive and great team work to provide a good customer experience. Service center team are great to work with. Good follow up and communication. More

Great Service Been working with Mercedes for more than a decade. Scott Bateman, one of the Service Advisors, made the experience a very positive one. His service po Been working with Mercedes for more than a decade. Scott Bateman, one of the Service Advisors, made the experience a very positive one. His service positively enhanced the already great reputation of the entire dealership. More

I received the service I expected. Neil Newman who attended to my car had the work done ahead of the estimated time. I received excellent service. I have no hesitation recommending this Neil Newman who attended to my car had the work done ahead of the estimated time. I received excellent service. I have no hesitation recommending this dealer ship. More

Wheel making noise The service team is always accommodating. My regular service advisor was on vacation Soccio introduces me to Chris, who stepped right in and helped me The service team is always accommodating. My regular service advisor was on vacation Soccio introduces me to Chris, who stepped right in and helped me. More

Excellent service Dave Tangen was excellent! Making sure everything went smoothly when car was in for service! Very professional and friendly! Thank you for your help! Dave Tangen was excellent! Making sure everything went smoothly when car was in for service! Very professional and friendly! Thank you for your help! The service dept is terrific! We just purchased our third Mercedes from Englewood and we will not go anywhere else ! More

Great service. Will definitely be coming here for my next Mercedes. Frank A. was great and a pleasure to work with. Thanks and look forward to my next experience Will definitely be coming here for my next Mercedes. Frank A. was great and a pleasure to work with. Thanks and look forward to my next experience there. More

Excellent service Orlando and Sal helped me both in the sale phase and when the first service of my car was due. Thanks. Good job. Would recommend! Orlando and Sal helped me both in the sale phase and when the first service of my car was due. Thanks. Good job. Would recommend! More