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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,258 Reviews

2,258 Reviews of Benzel-Busch Motor Car - Service Center

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February 24, 2018

Excellence Professionalism and very courteous from start to finish . Very prompt service as well . I would most definitely highly recommend this dealership as I More

by toddeum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tengen
Feb 24, 2018 -

Benzel-Busch Motor Car responded

Hello toddeum, we appreciate the kind words and review! We hope to see you again in the future!

February 24, 2018

Very courteous This was my first interaction with the Service department. M. Kim was the service adviser. Everyone was very courteous and I felt Mr. Kim was very att More

by FuninaMINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Min Kim
Feb 24, 2018 -

Benzel-Busch Motor Car responded

Hello FuninaMINI, we appreciate the kind words and review! We will pass on your kind words to Min.

February 24, 2018

Fast accommodating service Brought my car in 1 hour early but took my car in right away. Returned car fixed half an hour earlier than estimated. No questions regarding applicati More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tangen
Feb 26, 2018 -

Benzel-Busch Motor Car responded

Hello David, we appreciate your kind words and review! We hope to see you again in the future!

February 23, 2018

Fast and efficient Excellent service. Comfortable waiting area. Watched my car being serviced. Chris gave me an estimate of the time I would be waiting and kept me poste More

by JudyF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher , John Meyer
Feb 23, 2018 -

Benzel-Busch Motor Car responded

Hello JudyF, we are so glad to hear that you received excellent service at Benzel-Busch! We will pass on your kind words to Chris. We hope to see you again in the future!

February 23, 2018

Ideal service Our sales rep John Meyer is a total pleasure to work with. He makes the process of getting service on my car effortless on my part. He manages the en More

by Diesel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, John Meyer
Feb 24, 2018 -

Benzel-Busch Motor Car responded

Hello Diesel, we appreciate your kind words and review! We will pass on your words to John. We hope to see you again in the future!

February 19, 2018

Outstanding I’ve always had a great experience. Professional, courteous and on time every time with the expevyed duration of service. All the staff are great! More

by Lantzta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 21, 2018 -

Benzel-Busch Motor Car responded

Hello Lantzta, we are so glad to hear that you had a great experience at Benzel-Busch! We will pass on your words to the staff. We appreciate the kind review and we hope to see you again in the future!

February 18, 2018

What happened? It took entirely too long to get an appointment date. I wound up waiting nearly two weeks. When mentioned I to the rep i may have to go to Prestige to More

by coolglide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Feb 20, 2018 -

Benzel-Busch Motor Car responded

Good Morning Coolglide, I am sorry to hear about your recent service experience. We certainly do value you as a customer and hope you give us an opportunity to review your situation. At your convenience would you please give me a call at 201-567-1400 x11214 or you can email me at waramayo@benzelbusch.com. Thank you, Willy Aramayo Client Relations Manager

February 17, 2018

Service David is always helpful. And the best service representative. He tries very hard to please the customer by accommodating our needs and following up an More

by ro9493610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves
Feb 19, 2018 -

Benzel-Busch Motor Car responded

Hello ro9493610, we appreciate the kind words and review! We will pass on your words to David.

February 17, 2018

On spot service and knowledge! Great service! I would service my vehicle here every time. Also, managers very helpful and knowledgeable. I'm going to purchase a new benz at this dea More

by Mursielago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Meyer
Feb 19, 2018 -

Benzel-Busch Motor Car responded

Hello Mursielago, we are so glad to hear that you received great service at Benzel-Busch! We appreciate your very kind review and we cant wait to see you again in the future!

February 11, 2018

Routine Service Service employee's were very friendly, understood my concerns. I have dealt with the service dept before and never had any issues. Always willing to h More

by Fred S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Benzel-Busch Motor Car responded

Hello Chloe, we are so glad to hear that you received friendly service at Benzel-Busch! We appreciate the kind words and we hope to see you again in the future!

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