Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,258 Reviews of Benzel-Busch Motor Car - Service Center
Excellence Professionalism and very courteous from start to finish . Very prompt service as well . I would most definitely highly recommend this dealership as I Professionalism and very courteous from start to finish . Very prompt service as well . I would most definitely highly recommend this dealership as I came all the way from New York to buy this vehicle due to the positive vibe I felt here ! More
Very courteous This was my first interaction with the Service department. M. Kim was the service adviser. Everyone was very courteous and I felt Mr. Kim was very att This was my first interaction with the Service department. M. Kim was the service adviser. Everyone was very courteous and I felt Mr. Kim was very attentive and helpful. I will be happy to return for regular maintenance. More
Fast accommodating service Brought my car in 1 hour early but took my car in right away. Returned car fixed half an hour earlier than estimated. No questions regarding applicati Brought my car in 1 hour early but took my car in right away. Returned car fixed half an hour earlier than estimated. No questions regarding application of tire insurance More
Fast and efficient Excellent service. Comfortable waiting area. Watched my car being serviced. Chris gave me an estimate of the time I would be waiting and kept me poste Excellent service. Comfortable waiting area. Watched my car being serviced. Chris gave me an estimate of the time I would be waiting and kept me posted of the progress. Delivered my car clean and escorted me to it. Very courteous and efficient all around. Great coffee too. Thank you More
Ideal service Our sales rep John Meyer is a total pleasure to work with. He makes the process of getting service on my car effortless on my part. He manages the en Our sales rep John Meyer is a total pleasure to work with. He makes the process of getting service on my car effortless on my part. He manages the entire experience to ensure that I am not inconvenienced and have no worries. He checks to ensure that the others involved are communicating — which they do. High praise all the way around. More
Outstanding I’ve always had a great experience. Professional, courteous and on time every time with the expevyed duration of service. All the staff are great! I’ve always had a great experience. Professional, courteous and on time every time with the expevyed duration of service. All the staff are great! More
What happened? It took entirely too long to get an appointment date. I wound up waiting nearly two weeks. When mentioned I to the rep i may have to go to Prestige to It took entirely too long to get an appointment date. I wound up waiting nearly two weeks. When mentioned I to the rep i may have to go to Prestige to have car serviced, he could care less. I am somewhat surprised, especially after 12 cars and 19 years, all with Benzel. More
Service David is always helpful. And the best service representative. He tries very hard to please the customer by accommodating our needs and following up an David is always helpful. And the best service representative. He tries very hard to please the customer by accommodating our needs and following up and providing constant updates of the repair. More
On spot service and knowledge! Great service! I would service my vehicle here every time. Also, managers very helpful and knowledgeable. I'm going to purchase a new benz at this dea Great service! I would service my vehicle here every time. Also, managers very helpful and knowledgeable. I'm going to purchase a new benz at this dealer and will always service hete. More
Routine Service Service employee's were very friendly, understood my concerns. I have dealt with the service dept before and never had any issues. Always willing to h Service employee's were very friendly, understood my concerns. I have dealt with the service dept before and never had any issues. Always willing to help More