Benzel-Busch Motor Car - Service Center

This dealership has great service and provides support throughout the entire process. Thank you to Benzel Busch! throughout the entire process. Thank you to Benzel Busch! More

My experience with Benzel Busch Motor Car was and always has been wonderful . My service manager David Nieves, technician Bryant Giron, Sales person Giovanni Barbaro and sales manager Joe Herman have alw has been wonderful . My service manager David Nieves, technician Bryant Giron, Sales person Giovanni Barbaro and sales manager Joe Herman have always been so accommodating, caring and helpful. I would never go anywhere else and will highly recommend Benzel Busch to everyone l know. More

I stopped by the dealership to confirm a phone call I received regarding a recall on my vehicle was valid as well as to get more details on what the recall entailed. The salesman (may not be his title) c received regarding a recall on my vehicle was valid as well as to get more details on what the recall entailed. The salesman (may not be his title) came over to me and was very welcoming and understanding of my need to verify the call/information. He explained every detail of the recall and service that was required. His attentiveness, concern and completeness, allowed me to be less anxious and prepared for the service. He was very clear that this was a "stop drive recall" which prompted me to park the vehicle and not move it again until I was informed it was safe to drive, he also provided me with all of the details of what my options are for a rental care/reimbursement if applicable. I immediately went home parked the vehicle and contacted Mr. Hill to schedule my service. The service took place within the time frame provided and the service rep. was also very informative, patient with my questions, thorough with his answers. I was completely satisfied with all services provided to me throughout each encounter, at the dealership and at the inspection. More

I feel like i was just took for my money nothing was resolved nor did it feel like anybody cared about my issues being resolved resolved nor did it feel like anybody cared about my issues being resolved More

Car was returned at a certain time and it was delivered at that time! Car was cleaned and serviced. Called to ask questions and my call was returned promptly at that time! Car was cleaned and serviced. Called to ask questions and my call was returned promptly More

very professional witch is lacking in two days world thank you very much service was great thank you very much service was great More

Excellent service. They finished work on time, were very courteous and I was pleased. Good job. They finished work on time, were very courteous and I was pleased. Good job. More

Giovanni told me about the coating service for my car and I was very pleased. I was very pleased. More

My impression at Benzel Busch service had often been service reps are trained to place pressure on customers to sell more service. Under such pressure I often felt uncomfortable and even not trust their service reps are trained to place pressure on customers to sell more service. Under such pressure I often felt uncomfortable and even not trust their suggestions. David pointed out exactly what was needed and made me feel he was a person good and honest with his judgement of the problem and the repair recommended. More

Outstanding service from sales person Pete! He was caring and gladly brought the vehicle to my home for exchange with my trade in vehicle. He was caring and gladly brought the vehicle to my home for exchange with my trade in vehicle. More