Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews of Benzel-Busch Motor Car - Service Center
Everything about Mercedes Benz is top notch. They are fast and efficient with their service. Lino is very attentive and professional. fast and efficient with their service. Lino is very attentive and professional. More
4 visits to replace one tire. Then you forgot to replace it. experience was terrible. . it. experience was terrible. . More
The attendant were professional, respectful and listen to my concerns. My car was serviced at approximate time my concerns. My car was serviced at approximate time More
Good customer service and great quality of the work done to the car, but the online payment was not working so I have to go in person to the car, but the online payment was not working so I have to go in person More
They are always helpful and efficient. Get the job done quick and work with you. Amazing staff and service. quick and work with you. Amazing staff and service. More
The car was in for routine service. The service took about 40 minutes. The wash and checkout took an additional 40 minutes. Additionally the check out was somewhat confusing. I received 3 texts that m about 40 minutes. The wash and checkout took an additional 40 minutes. Additionally the check out was somewhat confusing. I received 3 texts that my car was ready, including one after I left the dealership.. All the time I was sitting in the waiting area. Need to review and streamline checkout procedures. More
Harold was very helpful and knowledgeable about my car.Explained everything about the service I was getting .Great experience and service.Thanks a lot. car.Explained everything about the service I was getting .Great experience and service.Thanks a lot. More
Such an excellent place for service. Always a pleasant experience coming to this dealership benzel busch experience coming to this dealership benzel busch More
I called the service department when I received a “low coolant” message in my car, they said to come right in and they’d take care of it. I pulled into the express lane, and 45 minutes later I was done. coolant” message in my car, they said to come right in and they’d take care of it. I pulled into the express lane, and 45 minutes later I was done. As always, I was treated with amazing customer service. They always go above and beyond whether it is scheduled maintenance or a small issue such as this. More
I was told that my car will be ready in 45 minutes , but on one even bothered to come and talk to me for 45 minutes!! on one even bothered to come and talk to me for 45 minutes!! More