Benzel-Busch Motor Car - Service Center

very professional, friendly and courteous......communication was timely and effective.....when picking up my vehicle the process was very organized courteous......communication was timely and effective.....when picking up my vehicle the process was very organized More

Benzel Bush has great customer service, purchased my first car from them in 1997. The service was sooooo amazing I never purchased any other car but a mercedes!!!! Don't want any other car! Love love ❤️ first car from them in 1997. The service was sooooo amazing I never purchased any other car but a mercedes!!!! Don't want any other car! Love love ❤️love a Mercedes Benz automobile.🌼 More

When I called about my issue I was told no one was available to take my call. I told the girl who answered I would hold as my issues was not resolved after I brought my car in and she hung up on me. available to take my call. I told the girl who answered I would hold as my issues was not resolved after I brought my car in and she hung up on me. More

Excellent communication with staffCourteous service - no Excellent communication with staff Courteous service - no hassle dropping off Car was delivered to my home when service was completed Excellent communication with staff Courteous service - no hassle dropping off Car was delivered to my home when service was completed More

Slow, disorganized, inconsistent messages. In my 40 years as a B-B customer my worst e.xperience. as a B-B customer my worst e.xperience. More

Dealership did a excellent job keeping me informed of the progress of my repair. Gave me a step by step understanding of my options. The loaner was an added bonus. progress of my repair. Gave me a step by step understanding of my options. The loaner was an added bonus. More

The staf is always courteous, professional and very helpful. Even though, I didn’t have an appointment, my flat tire was resolved within an hour. There is no other dealer as better than Benzel -Busch. helpful. Even though, I didn’t have an appointment, my flat tire was resolved within an hour. There is no other dealer as better than Benzel -Busch. More

No hassle Easy in and out with service appointment. Very professional and I enjoyed being able to see the mechanics at work through the windows in the waiting area which I am sure they love… hahaha!! professional and I enjoyed being able to see the mechanics at work through the windows in the waiting area which I am sure they love… hahaha!! More

I did not buy my car from this dealership but everyone is so nice and friendly every time I come in. so nice and friendly every time I come in. More

BB service executives are very responsive & professional; and provide timely updates. Car is consistently returned to me in a clean condition. and provide timely updates. Car is consistently returned to me in a clean condition. More