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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,256 Reviews

2,256 Reviews of Benzel-Busch Motor Car - Service Center

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August 04, 2021

Was losing air in back right tire. Scott Bateman, who I always work with on service issues, had me come in immediately and took care of the problem with minimum wait time and informing me frequently of wha More

by Judy Vance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
August 04, 2021

I was very satisfied with attention and services of Frank Armando. Frank goes out of his way to be, courteous, helpful and professional. The dealership is fortunate to have him. More

by MFERRO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Frank goes out of his way to service his customers. good knowledge of the autos he services. i would recommend him to service your auto More

by J.VOCCA
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

I had a great service experience for at Englewood location. All the staffs were very friendly and professional. I would definitely recommend this service center. More

by DONGHAEBADA2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Frank was very helpful and professional. The dealership was very busy and there was a wait time to be seen. The prices were a little high. More

by arnoldh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

As always, very good customer service.This was my first As always, very good customer service. This was my first maintenance appointment and they did a great job! Easy process since setting the appointment More

by HERNZTOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Huling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marko Jovanovic
July 29, 2021

My service visit was very pleasant with Chris. If not for the expensive repair It would have been better. I will be back for my next service in a year. More

by GAILHW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

I love Benzel Busch. The service was excellent. The only BAD experience I had was on the day of my service, I made in advance an appointment to meet a salesman. He was suppose to see my car to give me a tra More

by vincentherring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember salesmen name, sorry., Marko Jovanovic
July 27, 2021

Scott was great, and the experience at the dealership was very good. Only issue was with the loaner car I got, which had issues with the drive shift select (wouldn’t change from Comfort), and the Apple CarPl More

by FiTee O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
July 27, 2021

They missed the issue and got the work done somewhere else and found out it was covered under warranty when I was told that I wasn’t. Being upset is the understatement of the decade. More

by SIMONYOO69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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