Benzel-Busch Motor Car - Service Center

Scott in the service department is a person I trust to take excellent care of my car. He is courteous, knowledgeable, and efficient. I will always entrust my visits to him. take excellent care of my car. He is courteous, knowledgeable, and efficient. I will always entrust my visits to him. More

Service is always very good at Benzel Bush. Mr. David Tangen always kept me informed about the status of the car. They did a great job! Tangen always kept me informed about the status of the car. They did a great job! More

I took my car there for tire change and update my computer it was great service is always i got 8 cars from them always go there great people computer it was great service is always i got 8 cars from them always go there great people More

Tim Torell always takes care of my cars! Quick turnaround, great, transparent service and he’ll apply any coupons he can! Thanks again Tim @ Benzel Busch. turnaround, great, transparent service and he’ll apply any coupons he can! Thanks again Tim @ Benzel Busch. More

Scott Bateman is a credit to your organization. This time I had an unusual request. I I own a 1983 300D Turbo in pristine condition and low mileage which I intend to sell, stored in my garage.. It was always I had an unusual request. I I own a 1983 300D Turbo in pristine condition and low mileage which I intend to sell, stored in my garage.. It was always serviced at Benzel Busch but years ago. Scott is handling the difficult details of this request in a very businesslike and customer related manner. I currently have a 2013 300C and a 2020 GLE as well which I got and are always serviced at Benzel Busch More

I've been using Benzel for years, but this was my first time meeting Frank and he was, by far, the best advisor I've worked with. And Stacey is always pleasure- time meeting Frank and he was, by far, the best advisor I've worked with. And Stacey is always pleasure- More

Big fan of Benzel Busch but felt uncared for during this visit by the advisor Harold Reyes and the front office associate. There was no communication during the service (while I waited there) and the car’s visit by the advisor Harold Reyes and the front office associate. There was no communication during the service (while I waited there) and the car’s cabin air filter and brake oil that were in urgent need of replacement were left unattended during the service. I escalated and was then taken care of by Sossio Sole. More

best Mercedes dealership on east coastservice dept. best Mercedes dealership on east coast service dept. number one -Chris is a top notch professional -provides the best service only place to get y best Mercedes dealership on east coast service dept. number one -Chris is a top notch professional -provides the best service only place to get your Mercedes serviced!!!! More

False advertising about service. Dealership advertises that the A service will be completed in 45 minutes or less from when you bring your vehicle in. I was there for aproxx 2 1/2 hrs and when I got bill that the A service will be completed in 45 minutes or less from when you bring your vehicle in. I was there for aproxx 2 1/2 hrs and when I got bill from service advisor I informed him service should have been free due to time I spent and according to advertisement Benzel Busch claims about performance of service. More

The service and attention to detail was excellent.My service advisor was very competent and professional. He is a true gentleman and detailed specific. A great guy to work with. service advisor was very competent and professional. He is a true gentleman and detailed specific. A great guy to work with. More