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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,258 Reviews

2,258 Reviews of Benzel-Busch Motor Car - Service Center

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May 24, 2023

Excellent professional service Everything and everyone from start to finish is in step with smooth phenomenal service More

by karendiasmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Elmiligi
May 24, 2023

EXTREMELY FRUSTRATED AND DISATISFIED WITH OVERALL EXPERIENCE BECAUSE I WAS WITHOUT MY CAR FOR ALMOST 4 MONTHS! More

by yogtiwari
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

I only put 1 star only because you can’t write this review it would be a BIG - 00000. Because they have no respect for young girls they talk down to them. TERRIBLE Had to call them after 6 days to More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sossio Sole
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

No meaning to say something to you because of nothing to change for our opinion…. More

by BAEBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Newman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

I wrote a review because this place is the worst from advisor to service manager. Don’t ever get tire and wheel package from this place. They don’t cover anything. They just give excuses and don’t put r More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sossio Sole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mona Elmiligi
May 22, 2023

Big liar and cheat try’s robbing customers puts gigabyte products on car and says it’s fine More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sossio Sole
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

I was told recall service would be 45 mins, instead took over 2 hours, and as it turns out, after what must have been a 5 minute inspection, the recall wasn't even needed on my vehicle, so it wasn't done... More

by aoremosu
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Armando
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

A long time customer, I have always been pleased by the quality of service and great manners of all staff. More

by SOQUENDOMD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Poor customer service. Poor communication. Lack of respect for the client’s time. 2 week service center appointment wait times for procedures they plan to do in 10 minutes. More

by BOATENGS
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Belzak, the female Service Center Receptionist that day
May 18, 2023

I asked frank ,but he was re, so Robert helped me out. He was kind and friendly. More

by LKIM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Belzak
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