Benzel-Busch Motor Car - Service Center

Normally a very good experience so I still would recommend, but they were certainly off yesterday. Probably off due to new Covid restrictions. But I felt that there was a certain disconnect that I recommend, but they were certainly off yesterday. Probably off due to new Covid restrictions. But I felt that there was a certain disconnect that I have never felt at this service center before. More

My service rep was helpful with everything including setting up loaner car and making sure that everything was good and taken care of quickly and correctly setting up loaner car and making sure that everything was good and taken care of quickly and correctly More

As usual, we received great service, Frank Armando is very helpful. Whenever we call him with a problem, he is helpful and quick to resolve any issues. very helpful. Whenever we call him with a problem, he is helpful and quick to resolve any issues. More

I had a great experience here. They were friendly and professional. The service done to my car was well done! I give my wonderful thanks! professional. The service done to my car was well done! I give my wonderful thanks! More

I can't believe you would even ask me! It's impossible to get a call back and an accurate diagnonsis. Every step of the way there is a $306.00 diagnostic fee. Brought the car in for pothole damage and g to get a call back and an accurate diagnonsis. Every step of the way there is a $306.00 diagnostic fee. Brought the car in for pothole damage and got it back even worse. 42,000 miles on my car and after almost $9000 in repairs and 2 return visits to your shop, I am still waiting for a resolution since Dec. 2020. I am sure I will not see this review in your "What Others Say" column. Anyone listening??? Nothing but a runaround. More

I brought the car in for squeaking sound in the brakes and without the breaks also , they took the car in fir few days and changed the breaks pads to new ones , although the car is brand new less than a y and without the breaks also , they took the car in fir few days and changed the breaks pads to new ones , although the car is brand new less than a year old ! Got the car back 2 days ago and supposedly the break pads been changed and the car still squeaking! Problem NOT SOLVED ! More

I received excellent professional service. My salesman Lamont Saunders was always patient, professional and courteous. Harold Reyes in the service department was also professional, prompt and very helpful Lamont Saunders was always patient, professional and courteous. Harold Reyes in the service department was also professional, prompt and very helpful. More

All went well. They were on time and very professional. They reaches out before doing any work. I was very happy and will recommend Benzel Bush to others. They reaches out before doing any work. I was very happy and will recommend Benzel Bush to others. More

Benzel Busch consistently earns praise for their service department. This was a non scheduled service for a bulb failure. In and out in 30 minutes. This is why I have worked exclusively with this dealership department. This was a non scheduled service for a bulb failure. In and out in 30 minutes. This is why I have worked exclusively with this dealership for 27 years. More

Talia, in sales, was lovely and she made the purchase easy. So did Stacy in the financial area. Chris Iseman in service was incredibly kind, patient and helpful with the new technology that I was havi easy. So did Stacy in the financial area. Chris Iseman in service was incredibly kind, patient and helpful with the new technology that I was having trouble understanding. More