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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,256 Reviews

2,256 Reviews of Benzel-Busch Motor Car - Service Center

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April 13, 2021

Frank A in service made the appt quick and easy. Dropped the car at 7am and picked it up by 10am, everything was perfect as usual. More

by Bzaikov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

My service advisor scott was fantastic. Scott kept me well informed about my vehicle while in was being service. When I brought vehicle in scott took time to show me loaner vehicle and when vehicle was More

by INFANTJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

From sales to service Benzel Busche in Englewood is the best of the best. Took a little longer than expected to get an issue resolved by they were on top of it until it was complete. More

by DRRICK8264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangen
April 10, 2021

I wouldn’t go to any other dealer , even though there are closer ones because my service consultant , David Tangent is the only one I trust to make sure everything is done correctly. He used to be a mechanic More

by Lorna123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangent
April 09, 2021

when I dropped my car off, I had to go inside and "wait" for someone to discuss the maintenance with me. I had to wait a long time. This is unacceptable. When I picked the car up, everything was excellent, More

by BURKHARDT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know who I "worked" with.
April 09, 2021

It was easy to schedule, They kept me informed of the progress. There were no surprises or charges I wasn’t aware of prior to the start of work. Overall very please with the people and the service More

by ttwurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
April 08, 2021

Always great service! Frank always takes his time and listens! Always gets down to the issue and always keeps communication open on status of my car. More

by MISHELEE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Excellent job as always. The dealership always makes servicing my cars super easy. I highly recommend the dealership to anyone who owns a Mercedes Benz More

by Acquav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Huling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marko Jovanovic
April 06, 2021

Seemless and stress free process. In and out and having all covid guidelines in place. Clean facility, everyone has masks on and very courteous. Always a pleasure to come here! More

by ME17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

it took me more than 2 to get information about my vehicle status and have delivered. the bill was paid online . i did not have use of the vehicele for 5 days More

by ALFREDWEST
Recommend Dealer
No
Employees Worked With
tim torrell
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