Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews of Benzel-Busch Motor Car - Service Center
Frank A in service made the appt quick and easy. Dropped the car at 7am and picked it up by 10am, everything was perfect as usual. Dropped the car at 7am and picked it up by 10am, everything was perfect as usual. More
My service advisor scott was fantastic. Scott kept me well informed about my vehicle while in was being service. When I brought vehicle in scott took time to show me loaner vehicle and when vehicle was well informed about my vehicle while in was being service. When I brought vehicle in scott took time to show me loaner vehicle and when vehicle was finished he also came out and when over everything that was done. Scott was again fantastic. SOSSI More
From sales to service Benzel Busche in Englewood is the best of the best. Took a little longer than expected to get an issue resolved by they were on top of it until it was complete. best of the best. Took a little longer than expected to get an issue resolved by they were on top of it until it was complete. More
I wouldn’t go to any other dealer , even though there are closer ones because my service consultant , David Tangent is the only one I trust to make sure everything is done correctly. He used to be a mechanic closer ones because my service consultant , David Tangent is the only one I trust to make sure everything is done correctly. He used to be a mechanic so really knows what he’s talking about and takes the time to explain why services are needed... More
when I dropped my car off, I had to go inside and "wait" for someone to discuss the maintenance with me. I had to wait a long time. This is unacceptable. When I picked the car up, everything was excellent, for someone to discuss the maintenance with me. I had to wait a long time. This is unacceptable. When I picked the car up, everything was excellent, quick as it should be.. More
It was easy to schedule, They kept me informed of the progress. There were no surprises or charges I wasn’t aware of prior to the start of work. Overall very please with the people and the service progress. There were no surprises or charges I wasn’t aware of prior to the start of work. Overall very please with the people and the service More
Always great service! Frank always takes his time and listens! Always gets down to the issue and always keeps communication open on status of my car. listens! Always gets down to the issue and always keeps communication open on status of my car. More
Excellent job as always. The dealership always makes servicing my cars super easy. I highly recommend the dealership to anyone who owns a Mercedes Benz servicing my cars super easy. I highly recommend the dealership to anyone who owns a Mercedes Benz More
Seemless and stress free process. In and out and having all covid guidelines in place. Clean facility, everyone has masks on and very courteous. Always a pleasure to come here! all covid guidelines in place. Clean facility, everyone has masks on and very courteous. Always a pleasure to come here! More
it took me more than 2 to get information about my vehicle status and have delivered. the bill was paid online . i did not have use of the vehicele for 5 days vehicle status and have delivered. the bill was paid online . i did not have use of the vehicele for 5 days More