Berger Chevrolet, Inc

Quick and Thorough I got to Berger for my appointment right on time and they were ready for me! Drove right in, was greeted by 2 friendly service people, and they explai I got to Berger for my appointment right on time and they were ready for me! Drove right in, was greeted by 2 friendly service people, and they explained what would be done: scheduled oil change and tire rotation. I also had a couple of questions because I'm still getting used to my new vehicle... They assured me they would get the info I wanted and sent me inside for coffee and a relaxed time in the lounge area. When work was completed, it was explained to me again, my questions were answered and I left a happy customer! More

good job on last service need Had a front left turn signal gout on my Corvette. I hated to pay what I knew was going to be big bucks but its a 19 year old car and had gotten water Had a front left turn signal gout on my Corvette. I hated to pay what I knew was going to be big bucks but its a 19 year old car and had gotten water in the light housing so that is how it goes. They had the parts on hand and did the job quickly so I could get back out on the road. More

Great experience with staff in purchasing our new car. Started out looking for a used vehicle. After reviewing various options we drove a new car. We were happy with our discussions and ended up purchasing Started out looking for a used vehicle. After reviewing various options we drove a new car. We were happy with our discussions and ended up purchasing the new car. We also added servicing options and was given a great loaner while the service was completed. Picked up our new car the following day.. Great experience with all involved. More

First time buyer experience This was first car and everyone was helpful and welcoming. My dealer was very genuine! I told him what range I was in for a vehicle and he did a good This was first car and everyone was helpful and welcoming. My dealer was very genuine! I told him what range I was in for a vehicle and he did a good job with keeping it in the range. I love my chevy trax! More

nice service , explained each part of service quickly completed, I highly recommend the oil change service to others thank you for your prompt service yes , explained each part of service quickly completed, I highly recommend the oil change service to others thank you for your prompt service yes More

scheduled oil change Just came in for a pre scheduled oil change, no surprises. The wait was about what I expected, an hour. The staff was efficient, the lounge, adequat Just came in for a pre scheduled oil change, no surprises. The wait was about what I expected, an hour. The staff was efficient, the lounge, adequate. More

Didn't honor my valuable service prize Came in for a quick oil change with coupon from General Motors. Acted like they had never seen one and did not honor my valuable service for the oil Came in for a quick oil change with coupon from General Motors. Acted like they had never seen one and did not honor my valuable service for the oil change. Even marketing had no idea and said it was a promo they would not honor. They did give 50 percent off which was nice but not complimentary. I always buy Chevy and thought just once I was getting a deal from Berger. They told me to call GM. I did and they were great ... they gave me a voucher for service...not expecting that. Very impressed by that....not so impressed by Berger even though I have purchased vehicles from them. More

Wonderful service Great service very happy with salesman. He went beyond what l expected. I would come Back to your dealership any time. I am very happy with the car. Great service very happy with salesman. He went beyond what l expected. I would come Back to your dealership any time. I am very happy with the car. More

Willing to work with the customer ! Great customer service and willing to work with the customer and their finances. Customer service rep was very personable and was persistent in making Great customer service and willing to work with the customer and their finances. Customer service rep was very personable and was persistent in making sure the customer felt peace during the process and after purchasing the car! More

Friendly service Great, quick service. The team was very friendly and explained everything very well. I asked questions that were answered well. The Service Center Great, quick service. The team was very friendly and explained everything very well. I asked questions that were answered well. The Service Center was very clean, too! More