
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Emergency Windshield Wiper Motor replacement I started out my morning on 5-3-18 like most morning heading to my office when I notice that my windshield wipers were not working well at all. I thou I started out my morning on 5-3-18 like most morning heading to my office when I notice that my windshield wipers were not working well at all. I thought I think I better head to Berger and see if I can get Jeremy to try and fit me in without an appointment. He not only was able to get me in but the replacement of the motor did not take long and I was able to get to my office in time for a appointment I had scheduled. I come to rely upon Jeremy and Berger to make sure I have my truck always in good running condition and safe at all times. Thank You Berger Service Dept. The Mechanic who fixed or replaced my wiper motor and especially Jeremy who has always been very professional and helpful with my trucks upkeep. Thank You More
Larry Francis was fantastic. We searched around dealerships finding many salesman interested in the sale first, and what we wanted second. Larry was different. He didn't try to pu We searched around dealerships finding many salesman interested in the sale first, and what we wanted second. Larry was different. He didn't try to push us into a car, but instead helped us understand out options. He listened (i can't state how valuable that was for us). He was not intrusive, yet was available for questions anytime, and he did was he said he was going to do (e.g., called when he said, emailed when he said he would, etc.) On top of all that he's just a really nice guys. I can't say enough about Larry. He was a huge asset to our purchasing process and we will definitely be going to see him again. Tom More
Fast courteous service I would note too many reminders. Phone .. text and email. 2 of 3 is plenty. Vehicle was looked over well and feel confident of service preformed I would note too many reminders. Phone .. text and email. 2 of 3 is plenty. Vehicle was looked over well and feel confident of service preformed More
Stress free experience Being from out of town, it was nice being able to work out the deal over the phone before taking the time to come to the dealership. It made it a lot Being from out of town, it was nice being able to work out the deal over the phone before taking the time to come to the dealership. It made it a lot smoother. More
needed a new car and they made it work!! We had a problem with our trade-in paper work and they worked with us and got us a great deal on an awesome Equinox We had a problem with our trade-in paper work and they worked with us and got us a great deal on an awesome Equinox More
GREAT treatment We expected "good" treatment but it was far better than we could have imagined. We we're greeted pleasantly, made comfortable with coffee & water, the We expected "good" treatment but it was far better than we could have imagined. We we're greeted pleasantly, made comfortable with coffee & water, the salesman, Jorge Garcia, answered all questions, knew all models, features and made comparisons with pricing. He was very patient, brought cars to us for test driving & worked well with the Mgr Doug to get us the best deal on just the right SUV model for us. We became knowledgeable about new lease programs and now have a new Equinox LT that we love; thank you Berger. More
Great experiance Dawn did an amazing job marking sure I was set up for success and had all the information I needed to go home with a 2018 Chevy trax Dawn did an amazing job marking sure I was set up for success and had all the information I needed to go home with a 2018 Chevy trax More
Fantastic service Everything was done very fast, vehicle was returned clean and workers were all friendly. The rental car was very much appreciated with us living 45 mi Everything was done very fast, vehicle was returned clean and workers were all friendly. The rental car was very much appreciated with us living 45 minutes away. More
No longer in GR, but it's worth the drive We moved two hours away from GR. When my lease was nearing its end, I visited several GM dealers around our new home.. None met the friendliness and We moved two hours away from GR. When my lease was nearing its end, I visited several GM dealers around our new home.. None met the friendliness and ease of the ending the lease and beginning another. Our salesman, Darrell Pike, is a true professional who watched for opportunities to get the vehicle at the best price. No other dealer in our area could match it, plus none operated with the integrity that Mr. Pike and Berger demonstrated.. We will make the drive back to Berger when our other car is due to turn in. They even put up with bringing in our 10 month old pooch into to showroom. Thanks to all at Berger for a seem less transaction. More
Excellent sales and service dept staff Very good experience with the staff (especially Darrel Pike) my sales associate. Very patient and did what was needed to earn my business. Would by Very good experience with the staff (especially Darrel Pike) my sales associate. Very patient and did what was needed to earn my business. Would by from him again and recommend my friends and family to do the same. More