
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Friendly, Courteous and No Pressure Nick did a great job and lead us to the vehicle we were looking for. We had purchased two cars previously and we have come to trust Berger for quality Nick did a great job and lead us to the vehicle we were looking for. We had purchased two cars previously and we have come to trust Berger for quality certified vehicles at a fair price! Thanks Nick and thanks Berger! More
Oil change & tire alignment the dealership was wonderful and gave me a call when it was time for me to get an oil change and tire alignment. I was quoted a price over the phone, the dealership was wonderful and gave me a call when it was time for me to get an oil change and tire alignment. I was quoted a price over the phone, but that price was half of what I was charged in total for the services rendered. I understand it is necessary to get the required maintenance for my vehicle, I was very dissatisfied with the fact that I was given an incorrect price for the services needed. More
Look to lease a car We went to Berger looking for a crossover car. We test drove an equinox. We really liked it. Decided to lease instead of buy. Nick was very helpful a We went to Berger looking for a crossover car. We test drove an equinox. We really liked it. Decided to lease instead of buy. Nick was very helpful and knowledgeable. He made everything quick and easy. More
Quality service Very considerate custom care: Friendly employees that are very helpful and thorough minded. Definitely will return and recommend Berger service cente Very considerate custom care: Friendly employees that are very helpful and thorough minded. Definitely will return and recommend Berger service center to my family and friends. More
Unprofessional The dealership is big and beautiful but the service we got from Nick was subpar. There were many times we felt as if professionalism was missing. The The dealership is big and beautiful but the service we got from Nick was subpar. There were many times we felt as if professionalism was missing. The way we had to negotiate back and forth between the middle man/head boss especially over $250, then walk away only to be called back right away to ageee to our price was annoying. Then we asked for the car to be cleaned, fluids filled, and an estimate on body damage was all ignored or shoved off. Then the cost to us was to include all fees which was untrue. We were charged at delivery and Nick did not get us a temporary plate, plus he forgot our extra key... just frustrating... the worst part was the grammar in emails and text... sorry More
Great Dealership 😊 We enjoyed dealing with Berger Chevrolet. Great people...they are very nice and they make you feel like you're part of the family ??. Duane Woodwyk yo We enjoyed dealing with Berger Chevrolet. Great people...they are very nice and they make you feel like you're part of the family ??. Duane Woodwyk your awesome 😊 so is your manager... 😁 More
Very Good service Very Good Service. Entire staff was very professional and took care of all my concerns. Rental Car was ready for pick up.Explained was done to the tru Very Good Service. Entire staff was very professional and took care of all my concerns. Rental Car was ready for pick up.Explained was done to the truck . More
Went in for an oil change drive right in👍 I went on a Friday at 4:00pm and drove right o In for an oil change... nobody else was there...it was awesome and really made my day! I went on a Friday at 4:00pm and drove right o In for an oil change... nobody else was there...it was awesome and really made my day! More
Easy process. Very professional people. Great sales team and service team. All around easy process very complete. Great cars to offer. Many options to choose from. Very informative people. R Great sales team and service team. All around easy process very complete. Great cars to offer. Many options to choose from. Very informative people. Recommend. More
Service dissatisfaction When i came to pick up my vehicle. I was on my lunch hour. I was second in line. I was asked to wait in waiting area. When i came out 20 min later the When i came to pick up my vehicle. I was on my lunch hour. I was second in line. I was asked to wait in waiting area. When i came out 20 min later their was a line of people waiting. And the guy in front of me was gone. Like forgot about me. A manager came and talked to me within 5 min i was driving away. I was half hour late coming back to work. More