
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Car repair The place was cean, nice waiting room , love the coffee and tea. The service provider were nice and helpful, answers all my questions. My car was cean The place was cean, nice waiting room , love the coffee and tea. The service provider were nice and helpful, answers all my questions. My car was cean just the way I came in . More

Two drive new! Me and my wife both got new cars at the same time...a first for us, and Brian Isch did an amazing job of making it an enjoyable experience! I purchase Me and my wife both got new cars at the same time...a first for us, and Brian Isch did an amazing job of making it an enjoyable experience! I purchased an Equinox and my wife's new car is a Camaro, and we're both very happy with our choices! More
Loved dealing with Hugh Collins We have been to a few dealerships trying to find our next family vehicle and we weren't feeling comfortable with any of the "deals" others were trying We have been to a few dealerships trying to find our next family vehicle and we weren't feeling comfortable with any of the "deals" others were trying to push on us. When we dealt with Hugh, he made everything go smoothly, no hoops to jump through, no pressure, just upfront-honest sales guy. Prices were much better for the same vehicle we were shopping at other dealers. Made the transition smooth from buying my old vehicle to getting in my new. Highly would recommend! More
Sales Excellent service. Greatly appreciate the attention to detail by Doug the Sales Manager to resolve the issue of a defective tire on my new Chevy Equin Excellent service. Greatly appreciate the attention to detail by Doug the Sales Manager to resolve the issue of a defective tire on my new Chevy Equinox. More
Friendly and helpful taff Every person in the quick lube bay was extremely friendly and helpful. Service was fast and painless. Darrell Pike was very helpful as well. I give Every person in the quick lube bay was extremely friendly and helpful. Service was fast and painless. Darrell Pike was very helpful as well. I give them all an A++ More
Very professional and excellent work. Berger does a great job of servicing my vehicle. They are friendly and helpful. They explain everything and are not high pressure. I highly recomme Berger does a great job of servicing my vehicle. They are friendly and helpful. They explain everything and are not high pressure. I highly recommend this dealership. More
Long wait and incomplete service Over and hour and 30 minute wait for an oil change and tire rotation. The service was supposed to include multipoint vehicle inspection. The service Over and hour and 30 minute wait for an oil change and tire rotation. The service was supposed to include multipoint vehicle inspection. The service advisor said he had the work done in the quick oil change area so the wait would not be any longer. I asked about condition of my brakes and was told the inspection was not done to save time. They did not ask me if I wanted them to skip the inspection. Not a big deal, but they obviously over booked. I would probably not bring my car here for service again. There is another dealership near me that is not this crazy. My service advisor Dustin McPherson was nice guy who was dealing with a bad situation. Just also want to say I love my Chevy Cruze. In the past I have had oil changes done in Quick change area with great fast service. After emailing asking for the current cost a person called and talked me into using the service side with additional services for no additional charge. Won't do that again! More
Oil change This experience was not very inviting. The guys in charge of the oil change were immediately goofing around and being immature. The woman who took my This experience was not very inviting. The guys in charge of the oil change were immediately goofing around and being immature. The woman who took my info never smiled or welcomed me, just asked “What’s your mileage”? I’m paying close to $70 for an oil change that lasted a whole 7 minutes. So rude!! More
Was able to get the job done in time I had a recall and oil change at 4:30 and they where able to complete on time. Thank you all so much for the help! I had a recall and oil change at 4:30 and they where able to complete on time. Thank you all so much for the help! More
Little extra touches Brought my car in Monday for minor body work repairs from someone vandalizing my car. They understood how even though it was small, was important for Brought my car in Monday for minor body work repairs from someone vandalizing my car. They understood how even though it was small, was important for me to get it all fixed up. They worked closely with my insurance to make sure I was taken care of well. When my insurance needed a receipt that was in my glove box while I was away from the car, they got it for my insurance adjuster to save me some time. When I got back to my car to drive it home, I noticed it was given a cash wash, they vacuumed my front seats and wiped down my dashboard for me. IT was so nice getting into a fixed, clean car. Thank you so much it made this bad thing happen to me not so terrible in the end. More