
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Very respectful people My car has been running very well when I give an description Of what’s wrong they fix the problem with out any questions thanks guys My car has been running very well when I give an description Of what’s wrong they fix the problem with out any questions thanks guys More
Service The customer service was great and everyone makes sure you are being helped when you walk up to the door. It was an great sales experience. The customer service was great and everyone makes sure you are being helped when you walk up to the door. It was an great sales experience. More
Great experience overall! Corey was very helpful the whole time with us. He was very understanding and flexible with what we wanted we got a very low mileage car for a great d Corey was very helpful the whole time with us. He was very understanding and flexible with what we wanted we got a very low mileage car for a great deal! I would recommend Berger everytime! Very happy! More
Too expensive I brought my car in after the check engine light came on. I was told it was the Catalytic Converter and it would cost almost $2000 since that part was I brought my car in after the check engine light came on. I was told it was the Catalytic Converter and it would cost almost $2000 since that part wasn’t under warranty. After calling a trusted mechanic he told me it would cost $800 installed and then said unless the car wasn’t functioning properly I didn’t even need it replaced yet. I know dealerships cost more but that is absurd and the fact that I had to pay $114 just to get it inspected to see what’s wrong is crazy. The man I worked with however was friendly and kind. But the prices will keep me from coming back. More
Oil change, tire rotation, 5 pt inspection I usually go to valvoline to get my oil changed.its roughly 55 to 60$ but with coupon around 45. I got a call from berger telling me that i could come I usually go to valvoline to get my oil changed.its roughly 55 to 60$ but with coupon around 45. I got a call from berger telling me that i could come in and get an oil change, rotation and inspection for 60. I figured that was a good deal and made the appointment. While everything seemed to go smoothly and i am happy with the work done, the wait was ridiculous. I usually spend 10 minutes at valvoline but understood itd be longer due to the extra stuff. They told me an hr to hr and a half. My appointment was at 3 and i didnt leave till 520, 530. While i liked the services, i just dont have that kind kf time to spare. I think next time ill just stick to valvoline unless i have a couple hours to lose. More
An Amazing Experience My car broke down a couple of weeks ago and it was an extremely stressful situation. It was completely unexpected and I was in desperate need of a new My car broke down a couple of weeks ago and it was an extremely stressful situation. It was completely unexpected and I was in desperate need of a new car. Brandi McGee and the whole team made sure I was taken care of and back on the road in a new vehicle. They worked with me around the clock and made me feel valued and reassured. It can be such a hassle to find a solution that works for you when it comes to getting a new vehicle, but they made the process a breeze! Brandi answered all my questions in a timely matter and treated me like an old friend. I found a home at Berger Chevy! More
It was for a recall They were awesome and really fast. I got my car back in a couple of hours max. The whole process went smoothly and I was happy. They were awesome and really fast. I got my car back in a couple of hours max. The whole process went smoothly and I was happy. More
Very impressed It’s the first time I bought a vehicle and felt like I could not have got a better deal. Thanks again Michael Nelson for all the hard work you did o It’s the first time I bought a vehicle and felt like I could not have got a better deal. Thanks again Michael Nelson for all the hard work you did on getting me into a Great vehicle. More
New truck purchase The salesman was a pleasure to deal with and went out of his way to help me with the purchase of my truck. I had worked with him earlier this year and The salesman was a pleasure to deal with and went out of his way to help me with the purchase of my truck. I had worked with him earlier this year and the service he provided was done professionally and with a smile More
Just amazing Went in just to talk about options I had. Ended up leaving with a brand new 2018. The girl Brandi was amazing fun easy to to talk to made me Feel ver Went in just to talk about options I had. Ended up leaving with a brand new 2018. The girl Brandi was amazing fun easy to to talk to made me Feel very comfortable More