Berger Chevrolet, Inc

Service on car was good but ride to work was scary! Jeremy was my service person. He was nice. Wes was my driver for the shuttle. He was a nice guy but he needs to focus on his driving more and less Jeremy was my service person. He was nice. Wes was my driver for the shuttle. He was a nice guy but he needs to focus on his driving more and less on the social part of his job. He used his phone to google something while he was driving. He drifted a couple times in his lane. I was nervous driving with him. More

Berger was Amazing! I brought my recently purchased Equinox to Berger because of a subtle creaking noise from the suspension. The service techs worked hard and isolated t I brought my recently purchased Equinox to Berger because of a subtle creaking noise from the suspension. The service techs worked hard and isolated the problem to a parking brake line which was rubbing on the frame. Small issue but a great relief to have this sound eliminated. Thanks to Jeremy and the service techs at Berger! More

Buying a new car I came to look at new cars since mine was getting old. Jorge the salesman who helped us was very polite and knowledgeable about the cars and was able I came to look at new cars since mine was getting old. Jorge the salesman who helped us was very polite and knowledgeable about the cars and was able to answer any question I had for him. More

RECALL I brought my Equinox in for a recall. We were told it could take up to 3 hours and offered to drop us off at the Mall or where else we wanted to go. I brought my Equinox in for a recall. We were told it could take up to 3 hours and offered to drop us off at the Mall or where else we wanted to go. We chose to stay. They brought us water and coffee and came to update us on the progress. We were on our way home in just 2 hours. More

Blue 2018 Camaro SS 1LE After looking online for a few days I found the car I wanted a new blue Camaro SS with the 1LE package at a Berger Chevrolet. I live in Tennessee so m After looking online for a few days I found the car I wanted a new blue Camaro SS with the 1LE package at a Berger Chevrolet. I live in Tennessee so my first thought was to go though a local dealer, Mountain View Chevrolet and support the locals; I am Union after all. I called them and get a machine asking me to press one for sales, I should have stopped there. After talking to them to get the car they said they could, then tried to talk me out of it. They tried to sale me what I didn't want, and get me to buy what they had, or just order a new car. They didn't want to help me get the car I wanted and already found, in the process wasted a few days of my time. So I decided to go to the source I called Berger Chevrolet. Things instantly improved when I did. I was pleasantly surprised to hear a actual person not a machine giving me a friendly greeting. After answering a few questions about the car I was transferred to my Sales Consultant Heather Jensen. She was awesome, after explaining that I was only in town for a few days before I headed back to Austin Texas for work she talked me though the process and in half a day most of the paperwork was done. With the insurance and check in hand I then decided to fly up to Grand Rapids to pick up the car. She even picked me up at the airport. When we arrived at Berger Chevrolet I handed her the check then Heather and Greg got me the paperwork to sign. As Greg was making sure everything was in order. Heather went over the cars tech and features with me plus give me a quick tour of the dealership. This dealership is impressive with a long history. I wish I had more time to look around but I had a long drive ahead. After all the T's were crossed and i's dotted I became a proud own of a beautiful blue Camaro and began my 860 mile drive home. I would like to thank Heather and the Berger team for making this process so easy and being a pleasure to work with. I definitely believe I'll be back in the future for my next Chevy maybe Colorado, or Blazer but definitely By Berger. Thank you again, Thomas P. Campbell More

Inviting & Informative, No Peasure! My initial call was to tella sales. After gathering some information from them, they suggested that we come into the dealership and speak with someone My initial call was to tella sales. After gathering some information from them, they suggested that we come into the dealership and speak with someone. I then called back and informed them of when I would like to come in and view their inventory. Upon arriving, I was politely greeted by Brandi outside the front door. Her interest was to find just the right truck for me, and at no time did I feel that she was pushy or rude; she would only suggest. If they didn’t have what I was looking for in their large inventory, she would do her best to locate one. As a result, we found The One (upon the approval of my wife, ha). We easily settled on a no pressure deal. Two weeks later, I am very happy with my choice and said that I would love doing business with Berger again! More

Great people Every time i call they answer my questions and the patts and sales plus service people are all very friendly and quick and very polite always Every time i call they answer my questions and the patts and sales plus service people are all very friendly and quick and very polite always More

Amazing and understanding They were honest and understanding. They took the time to find out what was wrong with my car and then found the best solution. They were timely and d They were honest and understanding. They took the time to find out what was wrong with my car and then found the best solution. They were timely and dependable. More