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Berger Chevrolet, Inc

Grand Rapids, MI

4.3
1,685 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,685 reviews

August 04, 2018

Inviting & Informative, No Peasure! My initial call was to tella sales. After gathering some information from them, they suggested that we come into the dealership and speak with someone More

by DCAKUHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Gee
August 03, 2018

Great people Every time i call they answer my questions and the patts and sales plus service people are all very friendly and quick and very polite always More

by GETBENTPPL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hosey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nelson
August 03, 2018

2-3 hour service estimate took over 8 hours Had an appt. at 8 am and was given a time of completion of 2-3 hours when checked in however total time was more like 8 hours More

by RDROSCOE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not totally sure, Darin Baas
Aug 07, 2018 -

Berger Chevrolet, Inc responded

Hello, RDROSCOE1. We apologize that you felt your service appointment took to long. We do our best to quote realistic tome frames to our customers, however, unforeseen problems do arise. Thank you for sharing your experience, have a great day!

August 03, 2018

Wellness checkup Quick work, good explanations, friendly staff never had to get out of our car, professional attitude, didn't have to wait for service. They were read More

by SUESOLUCKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rienks, Benjamin Lich, Gmin, Joe Christopher, Adam Havens, Darin Baas
August 02, 2018

Second chance The last time I bought a vehicle from Berger was 1999. The experience was less than enjoyable. I said I would never buy from them again. Fast forward More

by TSKLENER
Recommend Dealer
Yes
Employees Worked With
Thomas Darga
August 02, 2018

Great Experience at Berger We worked with Heather J. We told her what we were looking for and our price range. We went right out to the lot and the car I was looking for, was More

by JROB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rhoton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Jensen, Greg Naki
August 02, 2018

Lease new Equinox Jeremy provided great customer service and got me in my vehicle quick. Highly recommend him and Cathy in finance. They gave me a very competitive pric More

by ROSS4100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hosey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2018

Easy , fast, no pressure..... fun James was very friendly and helpful .... I’ve bought quite a few cars in my lifetime! This time I needed a vehicle and I needed it fast ...The deal More

by JHOLWERDA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jace Goerge , James Thurkettle, Adam Havens, Jorge Garcia
August 02, 2018

Excellent Customer Service! The oil change representatives were prompt, courteous, and efficient. I was greeted with a smile, and they wished me a nice day when I left! More

by DAWNRODGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 02, 2018

Good but disappointed parts were not preordered Stopped in to schedule replacement of high mount brake light that was cracked and leaking. I drive my car for business and it's my portable office so More

by dc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
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