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Berger Chevrolet, Inc

Grand Rapids, MI

4.1
1,675 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,675 reviews

June 19, 2018

OIL CHANGE/TIRE ROTATION I made appt for tire rotation and oil change. I assume that they did the topping off of fluids, etc. I've never actually opened the hood of my car. More

by Brenda H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve McCann is the only name on my receipt. I have no idea the lady's name that checked me in.
June 19, 2018

Super-Quick Oil Change! Berger's Quick Lube oil change was thorough, convenient, and reasonably priced in a clean, modern facility--and yes, quick! What more could you ask More

by Jody L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get tech's name!
June 19, 2018

Mark Bivins is awesome! As always, good service, good people. I have dealt with Mark for years and will continue with Berger recommending them to family and friends in years More

by KLEEHAGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2018

Short and convenient Fast, courteous and friendly service with minimal waiting time. Felt like I had their attention and concerns from the moment I got there. Great More

by A-BELANGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Doll
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2018

New car 2 yr maintenance Sharp, organized, efficient team in oil lube tire rotation bay, many thanks! Service drive-in area employees need to work on introducing yourselve More

by DOMADRYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one, gave their name.
June 19, 2018

Quick lube Great and fast quick lube, nice for them to top off all your fluids and be careful around the car body. Makes me feel better about bringing my corvett More

by DAVID5LOUIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve McCann
June 19, 2018

Helpful service resolution Had a part go out 10,000 over my warranty. Steve in service was able to get it fixed with the help of gm. Thank you Steve. More

by SHIH_ZHU304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
June 19, 2018

Very comforting. Like no other dealer I've dealt with I give Berger a 10 out of 10 for the experience they have me on purchasing my new vehicle. Made sure I was comfortable and didn't pressure me into get More

by MAHKISDAD0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Woodwyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Darga
June 18, 2018

Just like I like I Love coupons. I like to use coupons, so I think it's great that they email them to me. Keep up the great service. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Anderson, Joe Christopher, Adam Havens, Johnathan Uredi, Darin Baas
June 17, 2018

Great Car Buying Experience! I love my new Equinox! I knew I wanted the 2018 version for my next car. My experience at Berger Chevrolet and Working with James Thurkettle wa More

by CAchris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thurkettle
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