Bergey's VW of Wilkes-Barre

Informative. and attentive I found the staff, especially Randy, to be knowledgeable about Audi automobiles, and willing to share information and ask questions. I was also pleas I found the staff, especially Randy, to be knowledgeable about Audi automobiles, and willing to share information and ask questions. I was also pleased to be able to compare two different models to assist in my decision. Matt, in finance was helpful and knowledgeable. The area that was slightly under par, was then there was a bit of an extended wait for the final step of the purchase. More

Awesome experience Gary was very helpful in helping me find a vehicle that fit my needs. He is a very nice man. He did everything he could to help me find the vehicle I Gary was very helpful in helping me find a vehicle that fit my needs. He is a very nice man. He did everything he could to help me find the vehicle I was looking for. More

Positive experience Really wonderful and positive experience - the process was easy, fast and well organized. This is the 7th car that I purchased/leased through Wyoming Really wonderful and positive experience - the process was easy, fast and well organized. This is the 7th car that I purchased/leased through Wyoming Valley Motors. More

Inspection and service The service members were polite and professional . They inspected and changed my oil in a timely manner and I was very pleased with the service . The service members were polite and professional . They inspected and changed my oil in a timely manner and I was very pleased with the service . More

No hassle experience Can’t say anything bad. Dropped the vehicle off two nights before and it was done on time. They kept me informed and up to date. Can’t say anything bad. Dropped the vehicle off two nights before and it was done on time. They kept me informed and up to date. More

Service was great and very professional. I had a recall done on my 2017 beetle and had alignment. Everyone was very friendly and helpful. Joe explained ev was great and very professional. I had a recall done on my 2017 beetle and had alignment. Everyone was very friendly and helpful. Joe explained everything regarding my beetle. More

Professionalism The entire staff was very helpful and friendly in making my decision to lease my car there. I was in a time limit situation and they helped me accompl The entire staff was very helpful and friendly in making my decision to lease my car there. I was in a time limit situation and they helped me accomplish this. I think if I had more time maybe I could have gotten a better deal but the one I got was okay. More

Great Customer Service Joe and his brother Angelo were great to deal with. explained our options thoroughly and clearly. Not sure we were going to buy a vehicle, but they m Joe and his brother Angelo were great to deal with. explained our options thoroughly and clearly. Not sure we were going to buy a vehicle, but they made it easy and a pleasant experience. Hope to not need another vehicle anytime soon, but if we do, we'll go back to them. Never once felt pressured into the deal and left with a really nice car. Thanks Joe and Angelo!!! More

I wasn't planning on buying a new car I was in for a recall on my Mazda. while they were washing my car i went in to the show room and met Angelo while I was checking out a 2019 Kia Sporta I was in for a recall on my Mazda. while they were washing my car i went in to the show room and met Angelo while I was checking out a 2019 Kia Sportage. Before I knew it he had numbers that made it hard to resist trading and buying the car. Angelo and Joe Berretta are great to do business with. More

Awesome. Very knowledgeable about vehicles. Very helpful setting up blue tooth. Dave was very courteous and friendly during the process of purchasing vehicle. Very knowledgeable about vehicles. Very helpful setting up blue tooth. Dave was very courteous and friendly during the process of purchasing vehicle. He asked several times if we needed a drink or anything while we waited. I would definitely recommend your dealership. I love my Kia. Thank you! More