Bergey's VW of Wilkes-Barre

Inspection and service The service members were polite and professional . They inspected and changed my oil in a timely manner and I was very pleased with the service . The service members were polite and professional . They inspected and changed my oil in a timely manner and I was very pleased with the service . More

No hassle experience Can’t say anything bad. Dropped the vehicle off two nights before and it was done on time. They kept me informed and up to date. Can’t say anything bad. Dropped the vehicle off two nights before and it was done on time. They kept me informed and up to date. More

Service was great and very professional. I had a recall done on my 2017 beetle and had alignment. Everyone was very friendly and helpful. Joe explained ev was great and very professional. I had a recall done on my 2017 beetle and had alignment. Everyone was very friendly and helpful. Joe explained everything regarding my beetle. More

Professionalism The entire staff was very helpful and friendly in making my decision to lease my car there. I was in a time limit situation and they helped me accompl The entire staff was very helpful and friendly in making my decision to lease my car there. I was in a time limit situation and they helped me accomplish this. I think if I had more time maybe I could have gotten a better deal but the one I got was okay. More

Great Customer Service Joe and his brother Angelo were great to deal with. explained our options thoroughly and clearly. Not sure we were going to buy a vehicle, but they m Joe and his brother Angelo were great to deal with. explained our options thoroughly and clearly. Not sure we were going to buy a vehicle, but they made it easy and a pleasant experience. Hope to not need another vehicle anytime soon, but if we do, we'll go back to them. Never once felt pressured into the deal and left with a really nice car. Thanks Joe and Angelo!!! More

I wasn't planning on buying a new car I was in for a recall on my Mazda. while they were washing my car i went in to the show room and met Angelo while I was checking out a 2019 Kia Sporta I was in for a recall on my Mazda. while they were washing my car i went in to the show room and met Angelo while I was checking out a 2019 Kia Sportage. Before I knew it he had numbers that made it hard to resist trading and buying the car. Angelo and Joe Berretta are great to do business with. More

Awesome. Very knowledgeable about vehicles. Very helpful setting up blue tooth. Dave was very courteous and friendly during the process of purchasing vehicle. Very knowledgeable about vehicles. Very helpful setting up blue tooth. Dave was very courteous and friendly during the process of purchasing vehicle. He asked several times if we needed a drink or anything while we waited. I would definitely recommend your dealership. I love my Kia. Thank you! More

15,000 mile service The service was fine and was done as I asked. My issue came when we went to check out. I had signed up online for the 15,000 mile service which inclu The service was fine and was done as I asked. My issue came when we went to check out. I had signed up online for the 15,000 mile service which included oil change with filter. tire rotation and topping off all fluid levels. The charge was to be in the 69.00 dollar range according to the online offer. When we went to checkout the bill was almost 100$. I explain to the service manager and he could not find the offer I described. He did make the adjustment after he could see I was upset that they had no record of this service. He charged me just for the tire rotation less than 20.00$. I told him that i wanted to pay more inline of what the offer I signed up for was 70.00$. i didn't feel right not paying for my service. I went home and checked online and could not bring up the service I had originally signed up for. i am not sure what happened and was sorry I had not printed the offer out. I purchased top off the line cx5 and would like to have service done at a fair price to everyone. Thank you scott jones More

Quality friendly service Service manager was friendly and the work was completed in a timely manner. Explained what had to done and explained the reason for suggesting work. Service manager was friendly and the work was completed in a timely manner. Explained what had to done and explained the reason for suggesting work. More

New Kia Forte sport Great car buying experience. Joe was awesome! I came in just before closing on Monday night and by Tuesday afternoon I was driving my new car. Joe too Great car buying experience. Joe was awesome! I came in just before closing on Monday night and by Tuesday afternoon I was driving my new car. Joe took the time to go over the whole car with me, explain all the features and even set up my phone and all the safety features for me. Love the car! Angelo was great to, he had my Financing in place by early Tuesday morning and win over all of the extended warranty options for me. It couldn’t have been an easier buying experience. They even send a driver down to pick me up so I could get my car before I had to go to work on Tuesday. The driver Wayne was great I am totally satisfied with Wyoming Valley Motors and their staff More