Bergey's VW of Wilkes-Barre

oil change/service service I needed was provided. Heads up was also added to evaluation. I'm satisfied with the results. Will be back for further necessary work. service I needed was provided. Heads up was also added to evaluation. I'm satisfied with the results. Will be back for further necessary work. More

Great dealership Really happy with my experience at Wyoming Valley Motors. Rob Yeninas helped me decide on a new Jetta and I am very happy. Rob is personable and has Really happy with my experience at Wyoming Valley Motors. Rob Yeninas helped me decide on a new Jetta and I am very happy. Rob is personable and has credibility because he just gives it to you straight -- I really felt he had my best interests in mind and after meeting with him a few times the choice was obvious. More

40,000 mile service and inspection John, the service manager who handled my service that day, is always extremely helpful and goes out of his way to make sure that all phases of the ser John, the service manager who handled my service that day, is always extremely helpful and goes out of his way to make sure that all phases of the service is handled correctly. it is a pleasure to deal with him. More

Best service center ever! The best service center I have ever worked with. They were more than accommodating when I had a problem with my Kia. When my car broke down on a trip The best service center I have ever worked with. They were more than accommodating when I had a problem with my Kia. When my car broke down on a trip through their area, they coordinated a rental and got my car fixed. They listened and explained everything in great detail. I highly recommend this center. More

Just ok It wasn't great. They didn't really say much. Guy that checked me in wasnt bad. Then while waiting I walked around a bit and not one person said a It wasn't great. They didn't really say much. Guy that checked me in wasnt bad. Then while waiting I walked around a bit and not one person said a word to me. They said you get a vacuum and car wash with every service and they definitely did not do that. Just so, so. Unfortunately that is just what you get anymore. Not rude but not nice, just ok. More

overall satisfied with the customer service my salesman was very nice and patient. everybody makes you feel welcome. this is my second time leasing from wvm and if I was staying in the area I wo my salesman was very nice and patient. everybody makes you feel welcome. this is my second time leasing from wvm and if I was staying in the area I would deal with them again in the future. More

. mazda car puchased the people at the dealership were great to deal with they have a customer for life i had a great experience with the men there i told many friends to the people at the dealership were great to deal with they have a customer for life i had a great experience with the men there i told many friends to buy there cars at wyoming valley motors thank you More

Smooth Process ... Dealership was Accommodating Randy (salesman) and Andy (finance) were a pleasure to work with. Everything was made easy. Randy goes above and beyond to make a deal work. Trustwort Randy (salesman) and Andy (finance) were a pleasure to work with. Everything was made easy. Randy goes above and beyond to make a deal work. Trustworthy/honest guy. Highly recommend. More

Service? What Service? This dealership has been nothing but a headache to deal with after the purchase of my vehicle. When attempting to schedule service appointments, I hav This dealership has been nothing but a headache to deal with after the purchase of my vehicle. When attempting to schedule service appointments, I have very hard time getting ahold of the scheduling department. There is always someone new which tells me they have a high turnover rate in that department. The "detailing" or "Auto Butler" package that was initially purchase has been a disgrace. I had mistakenly recommended a friend to explore the dealership in hopes of a new purchase while their salesmen where reluctant to even do as little as return a phone call. I would never recommend this dealership to anyone and will not give them business in the future. More

Car Purchase After we came to a mutual understanding the purchase went extremely smooth. Gary, the salesperson, was very outgoing and personal and a pleasure to wo After we came to a mutual understanding the purchase went extremely smooth. Gary, the salesperson, was very outgoing and personal and a pleasure to work. I can say we came away friends. Great experience. More