Bergey's VW of Wilkes-Barre

Terrible Would never recommend this dealership to anyone… I took my Audi Q5 to get repaired and not only did they not fix the problem but they will not return Would never recommend this dealership to anyone… I took my Audi Q5 to get repaired and not only did they not fix the problem but they will not return my call to correct the problem. My car is currently under warranty and I have been dealing with the same issue for over a month just trying to get a hold of someone More

Excellent Renzo explained all aspects of the car with great knowledge and enthusiasm. Extremely professional and entire process of buying the vehicle from start Renzo explained all aspects of the car with great knowledge and enthusiasm. Extremely professional and entire process of buying the vehicle from start to finish was easy. More

Mazda service center I have always gotten excellent service at this dealership! Can’t beat the price for the service given, I would not hesitate to recommend the car and t I have always gotten excellent service at this dealership! Can’t beat the price for the service given, I would not hesitate to recommend the car and the dealership to friends and family More

Excellent staff and management My experience before and after the sale was excellent. The quality of the Audi brand is magnified by the staff at the Wyoming valley motors as well My experience before and after the sale was excellent. The quality of the Audi brand is magnified by the staff at the Wyoming valley motors as well as the ownership More

Had to pay for parts damaged by the service department I had warranty work scheduled to replace wheel bearings. One of the bearings were frozen to the axle. The axle had to be replaced. I had to pay for I had warranty work scheduled to replace wheel bearings. One of the bearings were frozen to the axle. The axle had to be replaced. I had to pay for the axle even though the wheel bearings were covered under the warranty. I also had to pay a diagnosis charge. So I ended up paying 470.00 for the warranty work. More

Extremely easy and courteous experience My salesman Rob was so knowledgeable and Matt in finance helped me with every question I had. Couldn’t be happier. Would absolutely return for my next My salesman Rob was so knowledgeable and Matt in finance helped me with every question I had. Couldn’t be happier. Would absolutely return for my next car. More

Quick and corteous! The guys always do a great job! Car was ready before promised, loaner was fun and everyone was professional! Always a great experience! Thank you! The guys always do a great job! Car was ready before promised, loaner was fun and everyone was professional! Always a great experience! Thank you! More

90,000 mile service + inspection The crew both behind the computer and the service technicians did a great job servicing my vehicle. Also, whomever cleaned the vehicle did a great jo The crew both behind the computer and the service technicians did a great job servicing my vehicle. Also, whomever cleaned the vehicle did a great job as well. Highly recommend! More

New Car purchase I have been a customer of Wyoming Valley Motors VW since I purchased my first new Jetta in 1995. I just purchased my 4th new 2018 VW Passat and am ext I have been a customer of Wyoming Valley Motors VW since I purchased my first new Jetta in 1995. I just purchased my 4th new 2018 VW Passat and am extremely satisfied with the car, it's a very nice car! Also have not had anyone BUT WVM service dept. work on them. No complaints whatsoever!! I will be a VW owner for life! More

Personable & Custom Attention Wyoming Valley has a top focus on the customer! The experience is enjoyable and is conducive to one's calendar and schedule. Each person has been gr Wyoming Valley has a top focus on the customer! The experience is enjoyable and is conducive to one's calendar and schedule. Each person has been great to deal with. More