Bergey's VW of Wilkes-Barre

I traveled past 3 other kia dealerships just to do business with Wyoming valley kia. That says it all , Fred and Angelo were the best to deal with. business with Wyoming valley kia. That says it all , Fred and Angelo were the best to deal with. More

Josh was very helpful. Dealer was up front and answered all of my questions. As a female first time used car buyer I felt no pressure. all of my questions. As a female first time used car buyer I felt no pressure. More

Fast friendly service. I would refer all friends and family no matter the make or model of their car. Very clean waiting area with free coffee family no matter the make or model of their car. Very clean waiting area with free coffee More

Randy Hozempa was wonderful. There was an issue with the new vehicle immediately, rt turn signal would not shut off automatically and the SOS button was flashing red. Had to return the vehicle for 5 days t new vehicle immediately, rt turn signal would not shut off automatically and the SOS button was flashing red. Had to return the vehicle for 5 days to get everything fixed. That I was not happy about, but all seems to be functioning now. They did supply with me a loaner vehicle. More

So as usual the service department has been great to deal with. Very courteous and efficient and Rick is always a pleasure to work with. They go over everything after my service visit and give helpful inform with. Very courteous and efficient and Rick is always a pleasure to work with. They go over everything after my service visit and give helpful information without feeling like I’m being told to do things that aren’t necessary. More

Had to get the car towed there twice, it was a warranty replacement engine it was a lot of hassle. Not as friendly and customer service oriented as they should be. They didn’t seem to know what they were d replacement engine it was a lot of hassle. Not as friendly and customer service oriented as they should be. They didn’t seem to know what they were doing with the car in the first place More

My son and I drove over 2 hours to look at a vehicle that was advertised on the website.We ended up leaving with a more expensive car. It was well worth the trip. We would buy from this dealership again when was advertised on the website.We ended up leaving with a more expensive car. It was well worth the trip. We would buy from this dealership again when we are in the market for another vehicle!! More

The Volkswagen service writers and especially the Volkswagen technicians are the reason I have been a Wyoming Valley Motors Volkswagen customer for the past 20 years. Volkswagen technicians are the reason I have been a Wyoming Valley Motors Volkswagen customer for the past 20 years. More

Good selection of vehiclesMichael was very kind & Good selection of vehicles Michael was very kind & helpful. He called me as soon as the car I was looking for arrived ...Thanks Mike. The service de Good selection of vehicles Michael was very kind & helpful. He called me as soon as the car I was looking for arrived ...Thanks Mike. The service dept could have done a better job in prepping a new car. Michael must have realized this as i was wiping dust off dash..that he actually went to service dept for a microfiber cloth. Plus..When they sprayed the wheels ..not a good job...over spray on side of car..other than that..very satisfied with car!!! More

WVM has completed 90% of the work on my 2000 VW Jetta and ALWAYS done a great job (esp Justin/mechanic) The car has just under 430k miles and I still love the car! Thanks WVM for helping to keep this car r ALWAYS done a great job (esp Justin/mechanic) The car has just under 430k miles and I still love the car! Thanks WVM for helping to keep this car running like a top! I always get great service and a discounted price to boot! More