Bergey's VW of Wilkes-Barre

Excellent service, quality workmanship. Service department manager who worked with me is excellent. Went in to only get an appointment, immediately got my car serviced. Cost of servicing was grea department manager who worked with me is excellent. Went in to only get an appointment, immediately got my car serviced. Cost of servicing was great! More

Joe Allen always takes good care of me, explains what was done, and answers questions clearly. The 45 minute drive for service is a pain, so you know I'm happy with the dealership. done, and answers questions clearly. The 45 minute drive for service is a pain, so you know I'm happy with the dealership. More

There was no communication on what was happening with my car. Once completed, there are leftover parts on the floor of my car. I'm assuming they are needed somewhere. car. Once completed, there are leftover parts on the floor of my car. I'm assuming they are needed somewhere. More

Did unnecessary work after being told of a leak issue and where it was and how I prevented it by covering windshield, they worked on the inside roof and charged me over $300 and when I took it back because i where it was and how I prevented it by covering windshield, they worked on the inside roof and charged me over $300 and when I took it back because it leaked, THEY LIED and said they did not do anything just observed, when in fact they replaced a grommet where I said it was leaking from. I am 78 on SS and used my savings and credit card to pay $2300. bill $300 which should have been refunded NOT LIED TO ME! SHAME! More

Excellent Experience. Paula was a true doll and patient rep. Mike was as well. Happy husband and wife here. Thanks for everything again. Will be doing business here again for sure. rep. Mike was as well. Happy husband and wife here. Thanks for everything again. Will be doing business here again for sure. More

repair was excellent, tho more expensive than expected. Service manager was pleasant, efficient, and accommodating. Car was detailed beautifully, show room shine, following service! Nice Service manager was pleasant, efficient, and accommodating. Car was detailed beautifully, show room shine, following service! Nice More

All of my experiences here have been good so far (ranging from my initial purchase to service). I would recommend them and have! Thank you from my initial purchase to service). I would recommend them and have! Thank you More

There was initially a mess-up concerning my bill total. Dave got it all sorted out though and got me the correct total. The service was done perfectly. Thank you for cleaning my car. Dave got it all sorted out though and got me the correct total. The service was done perfectly. Thank you for cleaning my car. More

Best servicein auto sales in north east industries they are very friendly and make you understand about car it’s very important and offer best price Specially salesman Ranjo I purchase several car from h are very friendly and make you understand about car it’s very important and offer best price Specially salesman Ranjo I purchase several car from him he’s best salesman ever I seen my auto purchase. More

I have great service every time. Rick is always very helpful. The work on my car is always done in a timely manner. It is my only place to go anymore. helpful. The work on my car is always done in a timely manner. It is my only place to go anymore. More