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Bergey's VW of Wilkes-Barre
Larksville, PA
1,493 Reviews
At Bergey's Volkswagen, we've been a trusted part of the community for years, providing exceptional automotive experiences with the personal touch that only a family-owned business can offer. We believe buying a car should be exciting, not stressful, which is why our no-pressure sales approach puts you in control of your purchase journey. Our team of VW enthusiasts and certified experts are here to guide, not push, ensuring you find the perfect vehicle that fits your lifestyle and budget. We pride ourselves on transparent pricing with no hidden fees, factory-trained technicians who ensure your VW receives specialized care, a streamlined process that respects your time, and a community-focused approach as proud supporters of local events. Our relationship begins, not ends, when you drive off the lot - from routine maintenance to unexpected repairs, our state-of-the-art service department is equipped with the latest technology and genuine VW parts. Visit Bergey's Volkswagen today to experience the perfect blend of German engineering and hometown service, where we're not just selling cars – we're building relationships that last as long as your Volkswagen.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,493 reviews
Verified Customer
October 01, 2020
I was so relieved when this shop was able to get me in immediately to address a transmission issue I was having. I was visiting from out of town and was concerned about how I would get back to my home dea immediately to address a transmission issue I was having. I was visiting from out of town and was concerned about how I would get back to my home dealership. All other Mazda service locations in the Pocono area were booked out for two weeks. More
by KBALSLEY
September 28, 2020
The dealership is clean, Covid-safe, friendly and professional. The overall experience was enjoyable and painless - we received the the best customer service from Rob Y professional. The overall experience was enjoyable and painless - we received the the best customer service from Rob Y More
by MARKANTINNES
September 28, 2020
Dave was friendly and great helping me with my yearly service the other day. Rob is my go-to car salesman expert ! He is wonderful and I feel very confident dealing with him ! Thank-you Lisa O. service the other day. Rob is my go-to car salesman expert ! He is wonderful and I feel very confident dealing with him ! Thank-you Lisa O. More
by Lisa O.
September 28, 2020
Always very pleasant and courteous. I would like to make a suggestion with the TV in the waiting area. Please put on anything but the news. It would make for a better atmosphere. For all concerned a suggestion with the TV in the waiting area. Please put on anything but the news. It would make for a better atmosphere. For all concerned More
by MCNULTY4
Employees Worked With
September 25, 2020
Enjoyed the experience very much, Rob, our sales rep was terrific. Only issue was with the after sale individual who was very aggressively pushing additional protections. I listened, politely declined 3 tim terrific. Only issue was with the after sale individual who was very aggressively pushing additional protections. I listened, politely declined 3 times, yet he kept going, other than that the experience was exceptional. More
by Kevin
September 25, 2020
Service was great! They got right on top of the problem with my car. Let me know the status on my car while in the shop with my car. Let me know the status on my car while in the shop More
by mil20110
Employees Worked With
September 23, 2020
The whole buying process was smooth and efficient. I was given a lot of choices and I felt as though I was the only client. given a lot of choices and I felt as though I was the only client. More
by ROSE14
September 23, 2020
Excellent customer service. My car purchase went smooth. Everyone was super nice. They explained my car to me and made sure I had no questions. Everyone was super nice. They explained my car to me and made sure I had no questions. More
by ameelee
September 22, 2020
I was so impressed with Wyoming Valley Motors, my daughter bought a car there 2 days later and she wasn’t even planning to buy. daughter bought a car there 2 days later and she wasn’t even planning to buy. More
by GEMINI601
