Berlin City Toyota of Portland
Portland, ME
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Our salesman was great. I had just been involved in a terrible accident where my Camry was totaled and needed to be replaced. He was very sensitive to my needs and made me feel at ease, even tho I could terrible accident where my Camry was totaled and needed to be replaced. He was very sensitive to my needs and made me feel at ease, even tho I couldn't even test drive the car - my husband had to do the driving. The price was very close to the amount the insurance company had allowed on my totaled car and the mileage was 1/2 the miles we had before. There wasn't a lot of haggling - I told him what we wanted and how much we wanted to pay and he made it happen. I can't tell you how appreciative I am of this. I may not have bought another car anywhere if he had not been so kind. More
The job performed by everyone at Berlin City is incredible. I'd like to extend a special Thank You to Chris the Service Manager for going above and beyond to resolve an issue we had. If you're loo incredible. I'd like to extend a special Thank You to Chris the Service Manager for going above and beyond to resolve an issue we had. If you're looking to purchase a vehicle please contact Ramzi Karam, you'll be pleasantly surprise. More
Last Saturday, 3/19/11, I bought my daughter a pre-owned 2006 Toyota Corolla. PAUL ALLARD was our salesperson and we both thought he was TERRIFIC! We felt that we were in good hands with Paul.Berlin City i 2006 Toyota Corolla. PAUL ALLARD was our salesperson and we both thought he was TERRIFIC! We felt that we were in good hands with Paul.Berlin City is the place to go if you want to buy a car without all the hoop-la and distractions. We will have her Toyota serviced at Berlin City. We were very impressed with all the staff. We highly recommend Paul Allard and Berlin City Toyota! More
I dropped off my vehicle for an inspection sticker. The service department noticed my water pumped was bad. They called me immediately and told me that it would be covered under warranty. They also expla service department noticed my water pumped was bad. They called me immediately and told me that it would be covered under warranty. They also explained to me why it would be a good time to replace the timing belt. They had my truck up and running with a new sticker before the end of day. Great service setting up the appointment, finding a problem with a solution, and correcting it immediately. Top notch service! More
This was my first new car buying experience and I was not looking forward to the price negotiating process. I went into the dealership with my family on a Saturday evening. I ended up working with Tim and i' looking forward to the price negotiating process. I went into the dealership with my family on a Saturday evening. I ended up working with Tim and i'm glad I did. Tim was extremely easy to work with and even though they didn't have the exact car I was looking for we were able to test drive a similar one. When we got down to talking price Tim was great. He was able to get me into the car I wanted for the price I was looking to pay. Whenever friends of mine are looking to buy a car I always recommend going to Berlin City and talking to Tim. More
This is the second car we have purchased at this Dealership through Tim Thomas and have been more than satisfied each time. John Patton delivered our new car to us and spent more time than we expec Dealership through Tim Thomas and have been more than satisfied each time. John Patton delivered our new car to us and spent more time than we expected going over the various aspects of the car. We have always been completely satisfied with their service and hold all of the personnel in the highest esteem. More
This was one of the best experiences we have had purchasing a vehicle. They were very friendly and got us into the vehicle we saw in the ad. The financing was very good for us and everyone we work purchasing a vehicle. They were very friendly and got us into the vehicle we saw in the ad. The financing was very good for us and everyone we worked with knew the information and had a very good understanding to be able to explain it to us. We will be recommending Berlin City Toyota/Scion to family and friends. More
Extremely satisfied with the overally experience. Truly took into consideration our wants and needs and most importantly, our financial limitations and developed a plan to purchase and feel assured of qual took into consideration our wants and needs and most importantly, our financial limitations and developed a plan to purchase and feel assured of quality, value and covered from a maint standpoint. Did not pressure at all which has always been a negative in my eyes in past dealings with other dealerships. Would definitely consider Tim Brown and Berlin City for any future business. More
Ramzi - As usual, was the best salesman I have ever dealt with. I would recommend him to anyone who is going to buy a new Toyota. He has always been very professional and has always got us the cars we need with. I would recommend him to anyone who is going to buy a new Toyota. He has always been very professional and has always got us the cars we needed. I always know that I will be well taken care of when I go to him. More
Harold went out of his way to search out the perfect vehicle to suit my needs. He was professional and diligant. He's exceptionally trustworthy and friendly. Buying a car is more often than not complete vehicle to suit my needs. He was professional and diligant. He's exceptionally trustworthy and friendly. Buying a car is more often than not complete heartburn but Harold made it an enjoyable experience. I HIGHLY recommend both him and the dealership. More