Berlin City Toyota of Portland
Portland, ME
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Berlin City Toyota definitely is the best place to go to, great atmosphere, and service, 2nd time I bought a bran new vehicle here, I have to say they are the best dealer to deal with and the service departm great atmosphere, and service, 2nd time I bought a bran new vehicle here, I have to say they are the best dealer to deal with and the service department is the best place for any service needs, they really do care, and take great pride and take care of you and your vehicle! Trust me you will not be disappointed!! Ryan Goodwin finance manager is amazing and on game! Super amazing personality to deal with. 5⭐⭐⭐⭐⭐ Eric Bashara in sales is on game!!, he works hard to help you find your perfect car. Great sales service, amazing personality as well. 5⭐⭐⭐⭐⭐ More
Berlin City Toyota definitely is the best place to go to, great atmosphere, and service, 2nd time I bought a bran new vehicle here, I have to say they are the best dealer to deal with and the service departm great atmosphere, and service, 2nd time I bought a bran new vehicle here, I have to say they are the best dealer to deal with and the service department is the best place for any service needs, they really do care, and take great pride and take care of you and your vehicle! Trust me you will not be disappointed!! Ryan Goodwin finance manager is amazing and on game! Super amazing personality to deal with. 5⭐⭐⭐⭐⭐ Eric Bashara in sales is on game!!, he works hard to help you find your perfect car. Great sales service, amazing personality as well. 5⭐⭐⭐⭐⭐ More
Berlin city Toyota def definitely is the best place to go to, great atmosphere, and service, 2nd time I bought a bran new vehicle here and I have to say not or disappointed with them, they are the best deale to, great atmosphere, and service, 2nd time I bought a bran new vehicle here and I have to say not or disappointed with them, they are the best dealer to deal with and the service department is the best place for any service needs, they really do care, and take great pride and 5ake care of you and your vehicle! Trust me you will not be disappointed!! More
Came in for an oil change. Britanee met me at my car in the bay. She looked over my vehical and notified me that I was in desperate need of windshield wipers. Ordered a comple Britanee met me at my car in the bay. She looked over my vehical and notified me that I was in desperate need of windshield wipers. Ordered a compledlfe set to be installed and you would not believe how well I can see now in this snowstorm. Thank you so much for your help. More
I like the people. They are nice but the service to my car was horrible. I made an appointment for my sticker and oil change, came back and made another appointment won They are nice but the service to my car was horrible. I made an appointment for my sticker and oil change, came back and made another appointment wondering why is my car shaking and making noise. On top of that I stalled in the middle of the road! After a few hours they called me and said that my oil is almost empty and dry. Then I asked them how would that happen if I just made an appointment not too long ago for sticker and oil changed. They didn’t say much and didn’t not made me pay for anything. Like I did not complain for free service I am asking because this is very concerning. They could have screwed up my engine. They could not explain to me at all why and how did that happen. More
GREAT people to deal with! ! Went above and beyond to help me!! Very friendly and will to work with!! I would highly recommend them!! ! Went above and beyond to help me!! Very friendly and will to work with!! I would highly recommend them!! More
I just bought a Tacoma from Berlin City of Portland and I can't express how painless and stress free the experience was. I have spent hours in dealerships in the past and left feeling unsettled or even angr can't express how painless and stress free the experience was. I have spent hours in dealerships in the past and left feeling unsettled or even angry. Thanks to Keegan Newman, I feel so much better about dealerships. Keegan was always patient and polite. Never pushy and alway's available. I was worried I bothered him too much, but he always had a friendly and positive response (and we still communicate after the sale). Integrity is the best word I could describe about Keegan. Thanks Berlin City Toyota of Portland for this great experience. Thank You Keegan! More
This is my 5th vehicle purchased from Berlin City. . Almost did not buy my new Rav4 because of very poor responce from dealership on my 2021 4 Runner Prem. tire failure at 1200 miles.. But my wife stop . Almost did not buy my new Rav4 because of very poor responce from dealership on my 2021 4 Runner Prem. tire failure at 1200 miles.. But my wife stopped by just to see what the new Rav's were like and met Joe Reynolds.. His caring attention and product knowledge saved the day for Berlin.. He is truly an asset to your company.. Will seek him out for my next vehicle.. John More
I ordered a 2022 Rav 4 and was told it would arrive in 4 weeks. The dealership communication was perfect with current arrival updates and the vehicle arrived right on time! The management staff was professi weeks. The dealership communication was perfect with current arrival updates and the vehicle arrived right on time! The management staff was professional, and the sales consultant handled the delivery process and explained all features along with the paper work from office management, which was flawless. Let’s not forget the detailing, full tank of gas and the quality time spent at delivery proving they want a happy customer. Lastly, I wish there was a way give this dealer 10 stars as this entire staff deserves all the praise. More
It’s the 3rd Camry I’ve purchased, the dealership is great the salesman Brent set my phone to the car and that was it, I didn’t know how to set up car features and how they worked. I was very disappoint great the salesman Brent set my phone to the car and that was it, I didn’t know how to set up car features and how they worked. I was very disappointed. I went to Lee Honda in Auburn and they set up all my features thanks to my relations with the sales team, I was embarrassed. If I return for another car the only person I will deal with is Brady Blackman. More