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Berlin City Toyota of Portland

Portland, ME

4.1
1,147 Reviews
Berlin City Toyota & Lexus in Portland, ME proudly serves customers throughout Maine including Scarborough, South Portland, Falmouth, Yarmouth, and Windham with new Toyota & Lexus models, quality used cars, certified service, and expert financing. We offer market-based pricing, competitive rates, pre-owned protection, and door-to-door delivery. Enjoy stress-free car buying with no-questions return, and a fast, transparent process that fits your budget. We’ll even buy your car whether you purchase from us or not. Our Service Center offers transparent pricing, expert technicians, upfront multi-point inspections, and convenient options like online scheduling and pickup and delivery.
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191 Riverside Street

Portland, ME

04103

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Showing 1,147 reviews

April 13, 2023

Berlin City Toyota definitely is the best place to go to, great atmosphere, and service, 2nd time I bought a bran new vehicle here, I have to say they are the best dealer to deal with and the service departm More

by bdusty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bshara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Goodwin finance manager, Bobby Ramos Jr., Brian Fowler
April 13, 2023

Berlin City Toyota definitely is the best place to go to, great atmosphere, and service, 2nd time I bought a bran new vehicle here, I have to say they are the best dealer to deal with and the service departm More

by bdusty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bshara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Goodwin finance manager, Bobby Ramos Jr., Brian Fowler
April 09, 2023

Berlin city Toyota def definitely is the best place to go to, great atmosphere, and service, 2nd time I bought a bran new vehicle here and I have to say not or disappointed with them, they are the best deale More

by bdusty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bshara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Ramos Jr.
March 04, 2023

Came in for an oil change. Britanee met me at my car in the bay. She looked over my vehical and notified me that I was in desperate need of windshield wipers. Ordered a comple More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britanee
December 02, 2022

I like the people. They are nice but the service to my car was horrible. I made an appointment for my sticker and oil change, came back and made another appointment won More

by Alpha
Purchase Time
Recommend Dealer
No
Employees Worked With
Ahmed
September 24, 2022

GREAT people to deal with! ! Went above and beyond to help me!! Very friendly and will to work with!! I would highly recommend them!! More

by JHH19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

I just bought a Tacoma from Berlin City of Portland and I can't express how painless and stress free the experience was. I have spent hours in dealerships in the past and left feeling unsettled or even angr More

by danpell7522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Grant
July 27, 2022

This is my 5th vehicle purchased from Berlin City. . Almost did not buy my new Rav4 because of very poor responce from dealership on my 2021 4 Runner Prem. tire failure at 1200 miles.. But my wife stop More

by JOHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2022

I ordered a 2022 Rav 4 and was told it would arrive in 4 weeks. The dealership communication was perfect with current arrival updates and the vehicle arrived right on time! The management staff was professi More

by Jeni.adamo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig McCauley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
May 22, 2022

It’s the 3rd Camry I’ve purchased, the dealership is great the salesman Brent set my phone to the car and that was it, I didn’t know how to set up car features and how they worked. I was very disappoint More

by gerrylar14
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent