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Berlin City Toyota of Portland

Portland, ME

4.2
1,137 Reviews

191 Riverside Street

Portland, ME

04103

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Showing 1,137 reviews

November 01, 2017

As friendly and rock-steady as a good cup of morning coffee! Jeff and Team greet you with a smile, and have everything ready to go, even reviewing options. A quick review to verify quality work has been deliver More

by workn4alivn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bishop (and all of the supporting Team who worked on my vehicle)
November 01, 2017

Best in Class Performance by Service Team Diane Fortin coordinated the service team to meet a very quick turnaround related to my 2010 Tundra. Performance and service was The Best I have exper More

by Tundra2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Directly with Diane Fortin, but I appreciate the technicians that serviced my truck as well.
November 01, 2017

Excellent Very friendly I was able to recharge my phone because of the storm and having coffee it was great everybody was friendly. I always have my car servi More

by Colleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the person name
November 01, 2017

Check engine light repaiur While traveling from NY to Maine the check engine light came on. Toyota diagnosed the problem as a sticking oil sender and replaced it. We received More

by 1
Recommend Dealer
Yes
Employees Worked With
Diane Fortin
October 28, 2017

Service appointment I recently brought my vehicle to Berlin City Toyota for general maintenance. They greeted me as I pulled up to the service bay. My vehicle service was More

by ParanoidIronMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bartke , Shane Strout
October 27, 2017

Great! Everyone was so nice and helpful! Just the right amount of knowledge and salesmanship without being pushy. We were never made to feel like if we did n More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Lancombe and someone from finances- can't remember his name.
October 25, 2017

Quick and accurate service! Asked for just an inspection sticker, quick! Also they did a car wash. Free! Associate was very friendly! Like the service at this dealership. Great More

by Highlander1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
October 25, 2017

Speedy in and out I was in for a routine 15,000 mile service and it was accomplished in an hour, as promised. They suggested doing an inspection as well, as that was du More

by Highlander driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name, but he was pleasant.
October 24, 2017

Best dealership I've ever encountered The sales, management, and finance teams worked seamlessly to help me complete the transaction in record time. I travel extensively for a living and t More

by Michael J Galeucia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe, Chad, Cliff, Matt
October 24, 2017

Smooth transaction. I am a repeat Repeat customer. . I’m very happy with the dealership and Peter Gordon . He handled all aspects of this transaction well. I’m happy More

by Merry Spirit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Gordon
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