Bernardi Toyota
Framingham, MA
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poor communications I was told by Vivian the day I dropped my car off that it would be ready the following day at 1:00 pm. I called the next day at 1:15 and was sent to t I was told by Vivian the day I dropped my car off that it would be ready the following day at 1:00 pm. I called the next day at 1:15 and was sent to the shop. No one picked up the phone, so I left a message. My girlfriend called immediately afterwards and spoke to Vivian who said she called me 3 times. I went in and asked about it and Vivian insisted she called 3 times and said it went to voicemail. She said she left a message. She told me to look at my phone. I showed her the phone and said there was no message either. Vivian had no response. I will drive further next time to a different dealership. More
new car came in looking for a new car an jose was amazing , he made things sumple for me and help me through the process. I would recommend Jose tang to anyon came in looking for a new car an jose was amazing , he made things sumple for me and help me through the process. I would recommend Jose tang to anyone More
First Class Experience at Bernardi Toyota Ron aka Cowboy was awesome. He's been selling Toyota for 30 years now. When we went for a test drive, we had nice conversation and he let me ask him q Ron aka Cowboy was awesome. He's been selling Toyota for 30 years now. When we went for a test drive, we had nice conversation and he let me ask him questions rather than him inundating me with features. He didn't try to jam me into a decision when I wanted to think about it that night. Also worked with Spiro and Chris and they were great too. Very friendly and provided an overall great experience. I would recommend anyone looking at Toyota to check out Bernardi Toyota. More
Positive experience Vivien Martins was helpful and friendly. She looked for and applied coupons. I’ve gone to this dealership for service for a very long time and will co Vivien Martins was helpful and friendly. She looked for and applied coupons. I’ve gone to this dealership for service for a very long time and will continue to do so More
Great experience! Phil was awesome! He communicated with us and gave us estimates and options on everything so we could make our decision on what needed to be done. We Phil was awesome! He communicated with us and gave us estimates and options on everything so we could make our decision on what needed to be done. We were able to drop off the car on the day we needed to, get an inspection and ensure it was ready for a drive to Maryland! Thank you Phil and Bernardi toyota! More
Oil change Always friendly and professional. Most convenient place to service my Toyota. Coupons are a great value. Vivien was terrific. Great waiting room, Always friendly and professional. Most convenient place to service my Toyota. Coupons are a great value. Vivien was terrific. Great waiting room, shuttle or loaner service too. Highly recommended. More
Great service I appreciate the ride to work that is available while the car is being serviced. The driver is very interesting and makes the trip enjoyable. The serv I appreciate the ride to work that is available while the car is being serviced. The driver is very interesting and makes the trip enjoyable. The service person was also very personable. More
Regular maintenance Routine maintenance uncovered corroded heat shield that otherwise would have gone unnoticed. Vivien recomended needed maintenance, upfront cost, and Routine maintenance uncovered corroded heat shield that otherwise would have gone unnoticed. Vivien recomended needed maintenance, upfront cost, and estimated time for the work. Overall excellent experience as always. More
Great purchasing experience My expreience at Bernardi Toyota was great. They did have the car I wanted and the price I expected. However, what really made my experience there ama My expreience at Bernardi Toyota was great. They did have the car I wanted and the price I expected. However, what really made my experience there amazing was Oren Goldstein, the sales consultant I was lucky to work with. He went above and beyong to explain all the process in details. I am extremely happy with my new Rav4! Thank you so much, Oren! More
Service. New Tires Just had my car serviced: 2016BMW 640 Gran Coupe Corbin Barber was the service advisor. Outstandingly responsive and great price. I would highly rec Just had my car serviced: 2016BMW 640 Gran Coupe Corbin Barber was the service advisor. Outstandingly responsive and great price. I would highly recommend him and this dealership More