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Bertera Nissan

Auburn, MA

4.5
1,427 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,427 reviews

December 08, 2022

I brought my car in for 2 specific issues and neither were addressed in the first visit. I had to bring my car back (after spending $700+) only to learn that the issue still was not taken care of. I was More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the service dept names. Larry the shuttle guy is wonderful though!
Dec 13, 2022 -

Bertera Nissan responded

Cd, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

December 08, 2022

Great people. Friendly, helpful, clean, knowledgeable, organized. This is now the third car I have bought there. More

by MONICABALDYGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2022

Hans was very helpful and patience. Great customer service all around. Quick service and everyone in the office was friendly. Thank you! More

by Myhoason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2022

Have been having service done here on our last four vehicles.and have always been satisfied. Have dealt with Dennis in the past and this time it was Theo who was very informative and helpful. No co More

by NJLAVALLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Bertera Nissan responded

Njlavallee, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2022

Fastest drop off I have had completed while being a customer at Bertera. Theo was very helpful and answered any questions I had. More

by MARIA.MM.01562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Cossin
Dec 07, 2022 -

Bertera Nissan responded

Hi Maria.mm.01562, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2022

They were really amazing from start to finish. Considerate and welcoming. I will go there again to buy my next car. More

by arielcabrera1122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Bertera Nissan responded

Arielcabrera1122, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2022

Poor and inconsistent communication with service rep. Limited or no knowledge of promotions sent out to customers. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa and Dennis
Dec 07, 2022 -

Bertera Nissan responded

Elaine, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

December 03, 2022

Great place to buy a vehicle, Hans was great help in making negotiating breeze and I got a very great deal, would choose them again. More

by john_lobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Bertera Nissan responded

Hi John_lobe, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2022

Much better experience than anticipated. Never been so happy to wait around for service. Well done! More

by mark@doubletek.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Bertera Nissan responded

Mark@doubletek.org, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2022

They were friendly and professional and efficient. I would highly recommend them for service and anything else. More

by tiaoh2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Bertera Nissan responded

Hi Tiaoh2017, thank you so much for your positive comments about Bertera Nissan, Inc.! We can't wait to see you again, have a great day.

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