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Bertera Nissan

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.5
1,427 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,427 reviews

November 19, 2022

Terrible service, kept my vehicle for days, then needed an expert tech, will not return More

by CHRISGLOVER321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Azizi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2022 -

Bertera Nissan responded

Chrisglover321, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (508) 832-9611.

Helpful 6
November 19, 2022

I was lucky to have been greeted by Micky. He was very friendly, polite and professional. Micky is the reason I purchased a vehicle. More

by BOLTS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micky
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Nov 22, 2022 -

Bertera Nissan responded

Hi Bolts95, thank you for taking the time to let us know about your recent experience. If you have any further questions, please give us a call. We're always happy to help!

Helpful 5
November 18, 2022

I had a amazing experience and would recommend bertera nissan to everyone friendly staff and great work More

by Mike.mich42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Helpful 1
November 18, 2022

Welcoming and professional a pleasure to be at the dealership and have these people work on my car have did the best job I could have hope for done for it thanks again More

by wrich494847
Recommend Dealer
Yes
Employees Worked With
Nick?
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Nov 22, 2022 -

Bertera Nissan responded

Hi Wrich494847, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

Helpful
November 18, 2022

Great customer service experience,extremely organized operation and comfortable atmosphere . Enjoy the comforts offered in waiting area More

by WATERGYPSY1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Bertera Nissan responded

Watergypsy1947, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

Helpful
November 18, 2022

She was very efficient, courteous, and attentive. Informed me of my last items of coverage. More

by FROCCO2012B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2022 -

Bertera Nissan responded

Frocco2012b, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

Helpful
November 16, 2022

The best dealership I’ve ever had take care of me because they care!!! Very knowledgeable and not pushy at all!!! I feel very welcome every time I come in!!! More

by nickscully25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
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Nov 22, 2022 -

Bertera Nissan responded

Nickscully25, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful 1
November 16, 2022

Clean, helpful, timely, good communication with customer, satisfied visit, plan on going back again, thanks More

by MTISDELL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Abnoos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Bertera Nissan responded

Mtisdell23, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

Helpful
November 15, 2022

I’m very pleased with the services department, since I arrived till the time that I backed there to pick up, My is in great shape now! More

by albany65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Upham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fitzsimmons
Report | Print
Nov 22, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful 1
November 14, 2022

The dealership is clean, friendly and convenient those are the good things about it. I don’t like that every time time I go there that when I ask for my car to be ready for a certain time it never is it’s More

by Jalicea10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Bertera Nissan responded

Hi Jalicea10, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful 1
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