Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Service advisors are great techs not so much oil change and tire rotation. Rotation never done 2 times within the year I started to mark wheels and 2 of the 3 times no tire rotation after I was told they w and tire rotation. Rotation never done 2 times within the year I started to mark wheels and 2 of the 3 times no tire rotation after I was told they were rotated More
I question my radio acting like a Christine and she gave me suggestions and it worked. thank you me suggestions and it worked. thank you More
Excellent personalized service. I trust the work done. I like the shared video inspection sent to me. I trust the work done. I like the shared video inspection sent to me. More
On the first visit after the harness was replaced they brought out the car and when I got in to come home the seat was stuck in the reclining position rendering it impossible to drive, the heated seats wo brought out the car and when I got in to come home the seat was stuck in the reclining position rendering it impossible to drive, the heated seats would not shut off even though the switch was off. This depleted my new battery installed a few days prior. Just not happy. I did receive a request to give feedback on Facebook but decided not to. Just wanted to keep this between us. I Oh yeah, usually they call when the work is completed - not this time. Had to find out when I happen to go on email which I do not check often, Okay, rant over. More
I bought my vehicle here in 2015 and have used them for service which has been excellent. They are pretty timely as well as I always wait while my car is serviced service which has been excellent. They are pretty timely as well as I always wait while my car is serviced More
I scheduled my appointment for a day that I could get a ride to the dealership to pick up my car and they did not get me a ride. And I had to call them three times I got my own ride. Very poorly handled ride to the dealership to pick up my car and they did not get me a ride. And I had to call them three times I got my own ride. Very poorly handled More
Terrific visit. Nick was great. Very helpful. The video was great as well…. Have brought my car many times for oil changes. Always get in right away Nick was great. Very helpful. The video was great as well…. Have brought my car many times for oil changes. Always get in right away More
Very good took me in early and took only an hour when the estimate was longer estimate was longer More