Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Very smooth process. Nice sales person (his name Al). If anyone looking for new or used car, Bertera dealership is good choice. Nice sales person (his name Al). If anyone looking for new or used car, Bertera dealership is good choice. More
Hans was great! Highly recommend. He got me into my brand new Rogue with ease. Love it!! Highly recommend. He got me into my brand new Rogue with ease. Love it!! More
Description of service was unclear. Was threatened that my car would not be given to me because I didn’t pay a fee that should have been covered under my warranty. Bertera couldn’t get Was threatened that my car would not be given to me because I didn’t pay a fee that should have been covered under my warranty. Bertera couldn’t get a hold of Nissan warranty company and asked me to contact them. It is not my responsibility to know and contact the Nissan 100,000 mile warranty program. Didn’t appreciate lack of communication car was brough in Friday at 3 and didn’t get and call till Saturday morning. More
Everyone is very personable here at Nissan! They are always willing to go the extra mile to help the customer out. They are always willing to go the extra mile to help the customer out. More
Got a flat tire the previous day and the Bertera Service team fit me into their schedule quickly with great customer service throughout my whole experience there. team fit me into their schedule quickly with great customer service throughout my whole experience there. More
They have been super kind and thorough in there service for many years, were a total Nissan family! for many years, were a total Nissan family! More
I waited for 2 1/2 hours for a simple oil change and tire rotation. There were no updates during my wait either. When I saw my car waiting in the bay for pickup, I went to the counter and was given no apol rotation. There were no updates during my wait either. When I saw my car waiting in the bay for pickup, I went to the counter and was given no apology or reason. Also I did not receive any paperwork. Just your all set. More
Everyone was very kind and helpful. I was able to call and check on the progress of my car and they gave me a response very quickly. I was able to call and check on the progress of my car and they gave me a response very quickly. More
Always professional, haven't been disappointed, friendly, Service is fast and my vehicle always runs excellent, afterwards. Service is fast and my vehicle always runs excellent, afterwards. More