Bertera Nissan

Staff are pleasant and knowledgeable. Service is always completed in a reasonable time. Always kept informed of progress and anything that may be needed beyond the original order. Service is always completed in a reasonable time. Always kept informed of progress and anything that may be needed beyond the original order. More

The dealership was easy to work with and answered all my questions. I would recommend others to go here. questions. I would recommend others to go here. More

***IF YOU HAVE PURCHASED A ZURICH WARRANTY FROM THIS DEALERSHIP CHECK YOUR GLOVEBOX AND DOUBLE CHECK YOUR VEHICLE SERVICE CONTRACT*** I am sharing my experience because what has happened at this de DEALERSHIP CHECK YOUR GLOVEBOX AND DOUBLE CHECK YOUR VEHICLE SERVICE CONTRACT*** I am sharing my experience because what has happened at this dealership was dishonest, unethical and exactly what most car shoppers fear when shopping/purchasing a new vehicle. If you have purchased a vehicle from Bertera Nissan or any dealership for that matter double check your warranty that was sold to you to see what they sold you and double check the stipulations and MILAGE on the warranty that you are being offered. The image I am sharing is from a 3rd party warranty through Zurich that was sold by Bertera Nissan on a Certified Pre Owned Nissan vehicle and shame on me for not realizing sooner and trusting a dealership that has worked with me and 3 Nissan vehicles/ issues in the past. **BOTTOM LINE** I had no intent of purchasing a warranty as I had never purchased one on any pre owned vehicle in the past. This was well known with service, sales and finance. However due to my lack of trust based on experience with Nissan CVT Transmission failure that caused me to be trapped with the Nissan Family I was sold on what was presented to me. I was purchasing a vehicle at almost $38k miles and the warranty which was verbally described to me by someone I had previously done business with and trusted. I signed a document that you see that has no clear warranty information. Again shame on me for being so trusting. The warranty was described to me as 84 months/ 5 years with the end date 5/7/2025 OR 75k miles on top of the mileage that I was purchasing the vehicle at. My vehicle was totaled 3/16/23 and the bank who financed my vehicle advised me to reach out to the dealership to request they cancel my warranty and return any unearned premium for the warranty I did not use. Come to find out the warranty sold to me was specifically for NEW VEHICLES not PRE OWNED. I was only refunded $180.00. The Finance Manager Vinny started my mileage for the warranty at 0 miles although I was purchasing at almost 38K. && I PAID FOR A WARRANTY FROM 0-38K BEFORE I EVEN PURCHASED THE VEHICLE. More

Always fast and friendly service. They get to work quick and finish in a reasonable amount of time. They get to work quick and finish in a reasonable amount of time. More

Great experience buying a car from Bertera Nissan. Everyone we dealt with was friendly. I worked with Hans who’s been super friendly and honest. Everyone we dealt with was friendly. I worked with Hans who’s been super friendly and honest. More

Hans Jorgensen greeted me as soon as I pulled into the dealership with a friendly introduction and asked me what he could help me with. I told him I was looking at mid size trucks. He showed me the Fronti dealership with a friendly introduction and asked me what he could help me with. I told him I was looking at mid size trucks. He showed me the Frontier in the showroom and I was sold. Hans could have made a quick sale but he mentioned there were a few different trim levels in the upper lot. We took one for a test drive and I decided to go with the upgraded pro 4x. He went over all the options, the difference between the trucks on site and made it really easy for me to make a decision. The rest of the time spent at the dealership was great. He introduced me to the service department. Showed me around the waiting room and even offered to setup my first maintenance appointment. I’ll be sure to recommend Bertera Nissan to family and friends as this was the best truck buying experience I have ever had. Thank you Hans! More

That’s dealership and best people ever they really work with you. This is our second vehicle with them and I couldn’t ask for a better company. If in the future we are looking for another car definitely a with you. This is our second vehicle with them and I couldn’t ask for a better company. If in the future we are looking for another car definitely a Nissan is a way to go. More