Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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When I went to inquire about my lease expiring in October, Chad helped me get everything ready to buy it immediately. He made it easy for me, and I appreciate it . Thanks Chad, JoAnne Kane October, Chad helped me get everything ready to buy it immediately. He made it easy for me, and I appreciate it . Thanks Chad, JoAnne Kane More
This was the fastest and easiest car purchase I have ever made. Everyone was friendly and great customer service in every department. made. Everyone was friendly and great customer service in every department. More
Employees are excellent, easy to work with. Prices for services are ridiculous. $650 coolant flush. Prices for services are ridiculous. $650 coolant flush. More
Brought my brand new car in because it was making noise, they replaced front right wheel bearing. I picked up my car and the noise was still there. I’m assuming they never test drove it. Brought it back and they replaced front right wheel bearing. I picked up my car and the noise was still there. I’m assuming they never test drove it. Brought it back and they replaced the left front wheel bearing. Keep in mind my car only had 5,000 miles on it. It is still making noise but I refuse to bring it back to this dealer. More
The team worked very hard to solve our issue, great support and service thank you support and service thank you More
It seems that they don’t care about customers waiting time. Watting for 2 hrs for oil change and tire rotation ant to topped off the counter service personnel give bs for speaking the truth time. Watting for 2 hrs for oil change and tire rotation ant to topped off the counter service personnel give bs for speaking the truth More
Nissan was able to figure out and fix a clunking noise from the back of my car on both sides was a combination of transmission, coupler, and a lose rear end. They gave me a loaner and fixed my car with me from the back of my car on both sides was a combination of transmission, coupler, and a lose rear end. They gave me a loaner and fixed my car with me only paying for the coupler. They communicated with me every step of the way. I appreciate all the hard work and effort from everyone’s part to get my car noise free. Thank you Nissan Bertera. More
Caitlyn is great very friendly informative and answered any questions I asked. Great communication skills any questions I asked. Great communication skills More
My service representative, Ali was very informative, professional & helpful.She kept me informed through texts & phone calls about the progress on the work being done to my vehicle. She truly is an exam professional & helpful.She kept me informed through texts & phone calls about the progress on the work being done to my vehicle. She truly is an example of a customer service representative. More
This was an amazing car buying experience. Very gracious and caring staff. When I'm ready to purchase another car, I'll be heading straight to Bertera Nissan. Even though I could not get the Very gracious and caring staff. When I'm ready to purchase another car, I'll be heading straight to Bertera Nissan. Even though I could not get the car I originally saw online, Al showed me something waaaay better and I loved it. Thanks to everyone there. More