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Betten Honda

Muskegon, MI

4.5
461 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 461 reviews

May 30, 2026

I’d been to other dealerships with appointments and they never bothered to clean the car before showing! Betten has clean cars that smell good! I was not pressured or prodded into any car. It was a very fri More

by M.RUSCHKAMP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ty Parker *****
May 29, 2026

In a few words, it was comfortable, personal, patient, efficient, timely, and above and beyond the necessary to fill my wants in a vehicle, all due to the expertise and personality of my salesperson, Gil. More

by ARDEULING
Recommend Dealer
Yes
Employees Worked With
I was in for the first complementary service on my Honda HRV, but Gil, the salesman who sold me the lease, actually saw me while I was waiting and visited with me for a bit. I would not mind dealing with him again when my lease is up!
May 29, 2026 -

Betten Honda responded

Thank you for the wonderful review! We’re so glad Gil provided a comfortable, personal, and efficient experience while helping you find the right vehicle. We truly appreciate your kind words about his expertise and personality, and thank you for choosing Betten Honda!

May 29, 2026

The dealership was very clean and all personnel were professional. Easy to get answers to question we had prior to us purchasing our new CRV. More

by drvanderwal92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desmond Krotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeShary Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Betten Honda responded

Thank you for your review! We’re glad you found the dealership clean and professional and that our team was able to answer all your questions throughout the purchase of your new CR-V. We appreciate your support and hope you enjoy your new Honda!

May 29, 2026

Everyone has always been very helpful with my car buying even when I am not sure what I want. More

by AMYGONYO1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Alcala
May 29, 2026 -

Betten Honda responded

Thank you for your review! We’re glad our team has continued to be helpful throughout your car buying experiences, even when you’re still deciding what you want. We appreciate your trust in Betten and look forward to helping you again in the future!

May 28, 2026

I Came in and saw Justin. I had a screw in my tire. He told me he was really booked up and it might be 2 hours. He had me out and fixed up in 30 minutes !! He always gives me More

by SAMPSON007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service
May 29, 2026 -

Betten Honda responded

Thank you for the great review! We’re glad Justin was able to get your tire repaired much quicker than expected and continue providing the excellent service you’ve come to count on. We appreciate your support and thank you for choosing Betten!

May 28, 2026

My recent purchase went smooth with the help of Desmond, he did a terrific job More

by NEWELLFAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Krotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Betten Honda responded

Thank you for your review! We’re glad your recent purchase went smoothly and that Desmond did a terrific job helping you throughout the process. We appreciate your support and thank you for choosing Betten Honda!

May 28, 2026

Friendly & helpful staff, quick and thorough service, comfortable waiting room, informative service, inspection, coupon available. More

by christie.vanderheide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 28, 2026 -

Betten Honda responded

Christie, Thank you for your review! We’re glad you enjoyed the friendly and helpful staff, quick and thorough service, and comfortable waiting area. We appreciate your support and are happy the inspection details and coupon helped make your visit even better!

May 24, 2026

They kept me informed. Gave me options. Worked in a timely fashion. I'm happy with the service at Betten Honda. More

by twindee56
Recommend Dealer
Yes
Employees Worked With
Meta and another person I don't know his name.
May 26, 2026 -

Betten Honda responded

Thank you for your review! We’re glad our team kept you informed, provided helpful options, and completed everything in a timely manner. We appreciate your support and are happy to hear you’re pleased with the service at Betten Honda!

May 24, 2026

Friendly and professional. Service work done quickly and very well. Service manager was easy to work with. More

by PRINCEKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina Williams
May 26, 2026 -

Betten Honda responded

Thank you for your review! We’re glad you had a friendly and professional experience and that your service work was completed quickly and thoroughly. We appreciate your support and are happy to hear our service manager was easy to work with!

May 20, 2026

Very knowledgeable, cordial, and quick with getting the work done.I also like the way they offer to wash the car. More

by JENAPEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne
May 21, 2026 -

Betten Honda responded

Thank you for your review! We’re glad our team provided knowledgeable, friendly, and efficient service during your visit. We’re also happy you enjoyed the complimentary car wash. We appreciate your support and thank you for choosing Betten Honda!

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