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Betten Honda

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.5
461 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 461 reviews

May 19, 2026

It's was great, fast and I got to use a coupon The experience was wonderful More

by ANGELAGOODMAN94
Recommend Dealer
Yes
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May 20, 2026 -

Betten Honda responded

Thank you for your review! We’re glad you had a fast and wonderful experience, and even better that you were able to take advantage of a coupon. We appreciate your support and thank you for choosing Betten Honda!

May 19, 2026

Been good in the past. This time had a misc charge and my bungee cord was kept. More

by DR2THBRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 20, 2026 -

Betten Honda responded

Thank you for your feedback and for being a returning customer. We appreciate you bringing these concerns to our attention regarding the misc charge and your missing bungee cord. If you would be willing to contact Scott Landreth at Slandreth@bettenautgroup.com about this we would love to get you your bungee cord back and explain what the misc. charge entailed. We value your past experiences with us and will use this feedback to help improve moving forward.

May 19, 2026

Easy to work with and able to get things done quick, able to get the best deal done More

by NICKM112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Betten Honda responded

Thank you for your review! We’re glad our team was easy to work with and able to get everything handled quickly while helping you secure a great deal. We appreciate your support and thank you for choosing Betten Honda!

May 19, 2026

Oil change went very well, no problems. Service agent was very nice and was most helpful. More

by TOMDKLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Betten Honda responded

Thank you for your review! We’re glad your oil change visit went smoothly and that our service advisor was helpful and friendly throughout your experience. We appreciate your support and look forward to seeing you again!

May 18, 2026

Great service but long oil change. Have a bar in sevice areas. Like Indiana Good More

by tomlmartin
Recommend Dealer
Yes
Employees Worked With
A beutiful lady. Tricia??
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May 18, 2026 -

Betten Honda responded

Thank you for your feedback! We’re glad you had a great service experience overall. We also appreciate the suggestion for the service area amenities — always good to hear ideas from our customers. Thanks again for choosing Betten!

May 18, 2026

Nice cleans friend environment. Dwayne did and awesome job getting all the information I needed to know More

by MD1223764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne
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May 18, 2026 -

Betten Honda responded

Thank you for your review! We’re glad you enjoyed the clean and friendly environment and that Dwayne did an awesome job helping you with all the information you needed. We appreciate your support!

May 17, 2026

Friendly dealership, always courtesies, they know me by my name. Always polite give good service. More

by LOREE.JOHNSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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May 18, 2026 -

Betten Honda responded

Thank you for your kind words! We’re glad our team continues to provide friendly and courteous service and that you feel welcomed every time you visit. We truly appreciate your continued support!

May 16, 2026

Friendly staff. Service was done in a timely manner. Kept up to date with progress. More

by Randy
Recommend Dealer
Yes
Employees Worked With
Trina Williams
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May 18, 2026 -

Betten Honda responded

Thank you for your review, Randy! We’re glad our team provided friendly service, kept you updated throughout the process, and completed everything in a timely manner. We appreciate your support!

May 15, 2026

They are very customer oriented. Sales Consultant, Gil Palacios, is excellent to work with and goes out of his way to make sure that you have an excellent experience. More

by RCBPARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Betten Honda responded

Thank you for your kind words! We’re glad to hear you had an excellent experience working with Gil. We appreciate your support and are proud to have team members who go the extra mile for our customers.

May 15, 2026

Tom Swab is the best… informative, efficient and gets the job done. Love my car! More

by IMEHOLIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris in finance
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May 15, 2026 -

Betten Honda responded

Thank you for the great review! We’re happy to hear Tom provided informative and efficient service and helped make your experience a great one. Enjoy your new car, and thank you for choosing Betten Honda!

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