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Betten Honda

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.5
461 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 461 reviews

May 13, 2026

Seemed to be on top of it. ....probably the toughest job there Getur done They did More

by 07timschmidt
Recommend Dealer
Yes
Employees Worked With
A couple gals
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May 13, 2026 -

Betten Honda responded

Thank you for the review! We appreciate your confidence in our team and are glad we could get the job done for you. Thanks again for your support.

May 12, 2026

The service staff have always been very responsive and helpful from our very first encounter. More

by rcbarnes20275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kerlina
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May 13, 2026 -

Betten Honda responded

Thank you for your kind words! We’re glad our service team has been responsive and helpful from the start. We appreciate your support and look forward to continuing to assist you.

May 12, 2026

Timely. Courtesy, informative.comfortable waiting room. Clean service department Offered a complimentary car wash. Very nice reception More

by MFLANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desmond Krotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeShary Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Bemis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Betten Honda responded

We’re glad you had a positive experience with our team and enjoyed the waiting area and service department. We appreciate your support and look forward to seeing you again at Betten Honda.

May 10, 2026

Salesman, Bryce, was very knowledgeable about the vehicle. He walked through the leasing process as I've not leased before. Everyone that I encountered, management and other sales staff, were pleasan More

by GATELY_ANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 12, 2026 -

Betten Honda responded

Thank you for the review, Ann. We’re glad Bryce and the team made your first leasing experience comfortable and informative. We appreciate your recommendation and thank you for choosing Betten Honda.

May 09, 2026

They seemed to be very thorough. However, I do miss all the old familiar faces on Sales as well as Service. More

by KSULLIVANRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name was Trina..
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May 12, 2026 -

Betten Honda responded

Thank you for your feedback. We’re glad to hear you found the team thorough during your visit. We understand missing familiar faces, and we truly appreciate your continued support. We look forward to building new relationships with you and continuing to provide a positive experience each time you visit.

May 09, 2026

Trina was very helpful keeping me informed of what my vehicle needed , checking the warranty etc. More

by BETSYROMAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
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May 12, 2026 -

Betten Honda responded

Thank you for the review, Betsy. We’re glad Trina kept you informed throughout your visit and helped review your warranty coverage. We appreciate your support and thank you for choosing us for your vehicle service needs.

May 09, 2026

They were very helpful and I love it that they have a shuttle to take you to your house and pick you up More

by ginadodd18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Betten Honda responded

Thank you for the review, Gina. We’re glad our team was helpful and that the shuttle service made your visit more convenient. We appreciate your support and look forward to seeing you again.

May 09, 2026

The service was efficient and the attendant she had a great attitude and took care of me right away. The only concern I have is the rising cost of simple oil changes. Thank you. More

by FADOBROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The female at the service desk, she did a great job!.
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May 12, 2026 -

Betten Honda responded

We’re glad to hear you received efficient service and that our team took great care of you during your visit. We understand your concerns about rising service costs and appreciate you sharing your thoughts. Thank you for choosing us.

May 09, 2026

Friendly staff and helpful, listen to your issues. Honest - didnt do any unnessary work. Pricing seems high but they do offer coupon discounts. More

by JENNIFERJUNE1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service front line staff
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May 12, 2026 -

Betten Honda responded

Thank you for the review, Jennifer. We’re glad our team was helpful, listened to your concerns, and provided honest recommendations during your visit. We appreciate your feedback on pricing as well, and we’re happy the available coupons helped add value. Thank you for choosing us.

May 08, 2026

Service was good and am satisfied. I always have my service done br Betten. I will be bringing my truck back for service when needed. More

by nancy.maycroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 12, 2026 -

Betten Honda responded

Thank you for the review, Nancy. We’re glad to hear you were satisfied with your service experience. We truly appreciate your continued trust in Betten and look forward to taking care of your truck again in the future.

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